IT&D Senior Analyst, Connectivity Services

City: Shanghai

We are Reckitt

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

Information Technology & Digital

In IT and D, you'll be a force for good, whether you're championing cyber security, defining how we harness the power of technology to improve our business, or working with data to guide the innovation of consumer loved products.

Working globally across functions, you'll own your projects and process from start to finish, with the influence and visibility to achieve what needs to be done. And if you're willing to bring your ideas to the table, you'll get the support and investment to make them happen.

Your potential will never be wasted. You'll get the space and support to take your development to the next level. Every day, there will be opportunities to learn from peers and leaders through working on exciting, varied projects with real impact. And because our work spans so many different businesses, from Research and Product Development to Sales, you'll keep learning exciting new approaches.

About the role

We are seeking an experienced IT&D Senior Analyst – Connectivity Services to lead and support the design, implementation, security, and optimization of enterprise and IT/OT network infrastructure services across regional and manufacturing environments. The role will drive network transformation initiatives including SD-WAN, SASE, ZTNA, Private 5G, network segmentation, and cloud security while ensuring secure, scalable, resilient, and high-performing connectivity services aligned with business and cybersecurity requirements.

Your responsibilities

• Lead the design, deployment, optimization, and modernization of secure IT/OT network infrastructure across manufacturing and enterprise environments in China.

• Implement scalable and resilient network solutions including SD-WAN, ZTNA, Private 5G, Software Defined Networks, and IT/OT/IoT connectivity.

• Support IT/OT separation, network segmentation, infrastructure lifecycle management, and transformation initiatives aligned with cybersecurity and operational requirements.

• Develop architecture designs, technical solution documents (TAS), standards, governance, and operational documentation.

• Ensure network infrastructure availability, reliability, performance, security, and compliance across business-critical environments.

• Implement and manage network security technologies including firewalls, IDS/IPS, endpoint protection, secure remote access, and OT segmentation solutions.

• Support cybersecurity, audit, risk management, and compliance initiatives aligned with NIST, IEC 62443, and Reckitt global standards.

• Perform proactive monitoring, incident management, troubleshooting, root cause analysis, and remediation for network and connectivity issues.

• Collaborate with manufacturing, cybersecurity, infrastructure, cloud, application teams, vendors, and managed service providers for project delivery and operational support.

• Drive automation, standardization, continuous improvement, and operational efficiency initiatives across connectivity services.

• Develop and maintain disaster recovery, backup, business continuity, and service governance processes for critical infrastructure services.

The experience we're looking for

• Bachelor’s degree in information technology, Computer Science, or related field.

• Years of hands-on experience in designing, implementing, and managing enterprise network infrastructure and connectivity solutions.

• Cisco Certified Internetwork Expert (CCIE) Enterprise or Security certification preferred.

• Strong expertise in SD-WAN, Software-Defined Networking (SDN), and Secure Access Service Edge (SASE) architectures, including hands-on experience with Silver Peak SD-WAN solutions.

• Proven experience deploying and managing Zscaler cloud security platforms including ZIA, ZPA, and Zero Trust Network Access (ZTNA).

• Strong knowledge of Cisco enterprise networking technologies including Wireless, Cisco ISE, Cisco DNA Center, and Software-Defined Access (SD-Access).

• Hands-on experience with wireless design, RF planning, network segmentation, automation, and policy-driven access control.

• Good understanding of emerging technologies including Private 5G and IoT connectivity.

• Strong analytical, troubleshooting, and problem-solving skills.

• Excellent communication and stakeholder management skills with the ability to communicate effectively with both technical and non-technical teams.

The skills for success

Platform Engineering, Agile Best Practices, User Experience Design, Compliance Management, Communication and Collaboration, Problem Solving, Attention to Detail, Mentoring and Coaching, Cloud Computing, DevOps, Containerisation, AWS, Azure, Docker, Kubernetes.

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way.

We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.

Equality

We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you.

All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.

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