Senior

Sr Advisory Solution Consultant

Madrid, Spain · On-site

Company Description

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.

Join us to put AI to work for people.

Armis from ServiceNow, protects the entire attack surface and manages an organization’s cyber risk exposure in real time. Combined with ServiceNow’s Security and Risk capabilities, as well as Identity Security capabilities from Veza, we bring together all critical capabilities to secure every asset, every identity - incl. AI Agents - across all environments with the right level of context - security, operational and business - to build the first of its kind autonomous defense platform for the Agentic Enterprise.

Job Description

At ServiceNow, our Solution Consultants (SC) serve as the linchpin of every customer engagement. Working closely with our customers and prospects to demonstrate the value of the Armis platform via console demonstrations, proof-of-value deployments, and targeted training sessions. This role supports our customers in the Iberia region.

What you'll do...

Work closely with our prospects to:

Provide virtual and in-person technical demonstrations
Deploy proof-of-value installations
Lead technical training sessions based on POV findings
Support marketing activities, conferences, speaking engagements
Consistently and cogently address our prospects needs through astute verbal and written communication skills
Thrive in a team-oriented culture through delivering a significant individual contribution while collaborating with and strengthening teammates
Think critically, spanning the sales process through customer support, troubleshooting, and developing new use cases for internal and external consumption.
Develop prospect facing documentation
Expected to travel up to 40% of the time on average (can vary by region)

Qualifications

Experience:

5+ years experience in technical positions required (SE, Pre-Sales Engineer, Solutions Architect) ideally for a Cyber Security vendor
5+ years of experience in customer-facing or customer support positions
Solid understanding of networking concepts and technologies
A demonstrated track record of taking ownership of complex initiatives and producing successful outcomes
Experience closing complex cyber security SaaS solutions with Enterprise Customers and supporting Sales AE's / RSM's.

Knowledge in one or more of the following:

IoT, OT, IoMT
Wireless technologies (WLCs, Meraki, Aruba, etc.)
Linux Operating Systems
Virtualized environments
Network knowledge
Utility Scripting (Python preferred)

Education:

BS degrees in computer science, MIS, or equivalent experience required

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. [Learn more here](link to #). To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.