Citi's Commercial Bank is looking for a Senior Relationship Manager to lead and grow a portfolio of US-headquartered middle market companies with revenues up to $3 billion, serving as their primary banking partner and trusted advisor. In this Director-level role, you will sit at the center of a globally connected platform, working with product, credit, treasury, and markets specialists across more than 100 countries to deliver comprehensive financial solutions. Your work will directly shape client outcomes, drive revenue growth, and influence the strategic direction of Citi's Commercial Banking business in the US.

Responsibilities

• Champion Citi's franchise in key growth markets by serving as a trusted external face of the organization. Leverage deep market knowledge, industry relationships, and executive presence to elevate Citi's profile, generate new business opportunities, and reinforce the firm's reputation as a leading financial partner to middle market companies.

• Build and deepen relationships with both existing clients and new prospects, acting as their primary point of contact for all commercial banking needs and anticipating future financial challenges before they arise.

• Develop and maintain an active new business pipeline, identifying cross-sell opportunities across working capital, syndicated and bilateral lending, treasury and liquidity management, foreign exchange, trade finance, capital markets, and derivatives.

• Structure and sponsor credit solutions across varying risk profiles, overseeing the end-to-end credit process from origination through approval while ensuring sound underwriting practices at every stage.

• Partner daily with cash management, underwriting, markets, and investment banking teams to deliver integrated product solutions, and coordinate global coverage of client needs through Citi's dedicated banking network worldwide.

• Lead client-level planning, budgeting, and revenue management, holding accountability for portfolio performance and maintaining a clear view of business targets and priorities.

• Mentor and direct junior team members, allocating work effectively to provide timely financial solutions to clients and prospects while upholding the highest standards of quality and integrity.

• Maintain full compliance with Know Your Customer standards, regulatory requirements, and Citi's policies throughout the client lifecycle, from onboarding through ongoing relationship management.

Required qualifications & skills

• 10 years of relationship management experience with commercial or middle market clients, with a demonstrated ability to grow and retain complex, multi-product banking portfolios.

• Deep knowledge of commercial banking products and services including credit, treasury, lending, foreign exchange, trade finance, and capital markets solutions relevant to mid-sized companies.

• Expert-level credit skills, including the ability to structure all types of credit transactions independently and guide team members through the full credit approval process.

• Advanced ability to identify early warning signals within a client portfolio and take proactive steps to manage risk before it escalates.

• Proven ability to lead cross-functional teams and influence stakeholders at all levels, with excellent negotiation, presentation, and consultative communication skills.

• FINRA Licensing including SIE, Series 63, and Series 79, either currently held or the ability to obtain.

• Bachelor's degree required.

What we offer

Joining Citi's Commercial Bank means becoming part of a high-performing team with a genuinely global reach, where your work has direct impact on clients with ambitions that cross borders. You will have the resources, network, and professional environment to operate at the highest level of commercial banking.

• Direct accountability for a significant client portfolio, with the authority and autonomy to make decisions that shape business outcomes.

• Access to Citi's global network spanning more than 100 countries, enabling you to deliver cross-border solutions and deepen your international banking expertise.

• A performance-driven environment where strategic thinking, initiative, and client impact are recognized and rewarded.

• Ongoing learning and professional development opportunities to keep pace with evolving market trends, product innovation, and regulatory change.

• Access to wellbeing and family support programs designed to help you maintain balance across the demands of a senior commercial banking career.

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Job Family Group:

Commercial and Business Sales

Job Family:

Relationship Management

Time Type:

Full time

Primary Location:

Seattle Washington United States

Primary Location Full Time Salary Range:

$158,400.00 - $237,600.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Anticipated Posting Close Date:

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Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

Illinois residents – AI Notice and Right

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

*If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.*