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Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

As a Coupa Product Manager within BCG’s IT Systems Group, you will own the strategy and roadmap for Coupa, BCG’s global source-to-pay and procurement platform. Working closely with Product Owners, Engineering, and Data teams, you’ll act as the functional and technical bridge between business stakeholders and delivery teams — driving requirements, design, and AI-enabled system solutions that align with business goals and compliance standards.

You will help translate business objectives into scalable, AI-augmented system solutions that support global sourcing, procurement, and invoicing processes.

You'll collaborate with Product teams, IT colleagues, and Procurement and Finance stakeholders globally to continuously improve Coupa’s ability to meet evolving business needs — including embedding AI and machine learning capabilities into everyday procurement workflows.

You will also own the strategic roadmap for Coupa, driving more effective sourcing, procurement, and invoicing outcomes while enhancing user satisfaction and unlocking AI-driven insights across the source-to-pay lifecycle.

Among your responsibilities, you will:

• Gather and document global and regional business requirements

• Support design workshops and process mapping sessions

• Translate functional requirements into detailed configuration specifications

• Support system integrations between Coupa, Workday, SAP S4HANA, and other enterprise platforms

• Coordinate and support User Acceptance Testing (UAT) and SIT

• Validate data migration and perform reconciliation activities

• Assist in preparing deployment documentation and hypercare support

• Maintain comprehensive functional documentation

• Cross-Functional Collaboration: Partner closely with data scientists, ML engineers, and data engineers to deploy, monitor, and iterate on models in production, embedded within Coupa workflows (e.g., intelligent invoice matching, spend classification, anomaly detection)

• Evaluate and pilot emerging AI capabilities — including LLM-powered assistants and Retrieval-Augmented Generation (RAG) tools — to improve the procurement user experience

What You'll Bring

• 5–8 years in enterprise SaaS product management or business analyst roles, ideally within procurement, sourcing, or business systems

• 2+ years hands-on experience with Coupa (sourcing, procurement, invoicing, or analytics modules) in a product or support capacity is required

• Experience participating in at least one enterprise SaaS implementation is required, ideally with Coupa or another major procurement/finance platform

• Bachelor’s degree required

• Strong background in procurement operations, especially around sourcing, invoicing, or vendor/supplier management

• Proven experience gathering, documenting, and translating business requirements into system specifications

• Skilled in creating functional documentation and understanding technical implications of proposed changes

• Strong problem-solving and analytical skills, with the ability to assess design changes from a system-wide perspective

• Excellent communication skills and ability to build partnerships with internal stakeholders

• Experience managing application configurations and executing thorough test plans

• Proficient in Excel and PowerPoint for reporting, analytics, and presentation

• Familiarity with data privacy and security practices, especially as they relate to procurement and financial data

• Experience in a global and agile working environment is preferred

• Knowledge of system integrations with HRIS platforms like Workday and ERP platforms like SAP S4HANA is a plus

• Practical understanding of LLM orchestration (e.g., LangChain), Retrieval-Augmented Generation (RAG), vector databases, and traditional predictive machine learning is a strong plus

Who You'll Work With

• Other members of the transformation team, including support teams

• Global procurement, Finance, and data stakeholders managing sourcing, vendor relationships, and payments.

• Agile delivery teams, including developers, QA, data scientists, ML engineers, data engineers, product owners, and change managers

• External partners like implementation partners, systems integrators, and technical teams supporting Coupa integrations

Additional info

YOU’RE GOOD AT

In this global role, you will work with stakeholders, team members, and customers around the world. You should thrive in a dynamic, fast-paced environment and demonstrate a strong focus on stakeholder needs and user experience.

• Translating complex business requirements into actionable Coupa requirements for technology teams (configurations, integrations, data etc.)

• Partnering with engineering, data science, and delivery leads in planning and delivering the Coupa product roadmap

• Supporting global template design and localization efforts

• Managing detailed documentation in a structured manner

• Demonstrating strong critical thinking skills when evaluating the broader impacts of system changes

• Working in fast-paced transformation environments

• Managing and prioritizing backlog items using tools like Jira, ensuring timely delivery through agile sprint cycles

• Staying up to date with Coupa trends, releases, and emerging enterprise AI/GenAI capabilities to recommend future improvements

• AI fluency: Level 4 - comfortable evaluating, prompting, and applying AI and LLM-based tools to inform product decisions and everyday workflows

"At BCG, our people and relationships are at the heart of everything we do. We believe that in-person collaboration plays an important role in our culture, mentorship, and professional development.

For this role, you will generally be expected to work from a BCG office or in person with clients on a regular basis (typically around 50% of working time), depending on business needs and in line with local policies and practices.

We aim to provide a dynamic and collaborative environment that fosters connection and teamwork."

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.