Overview

Main Objective

This role supports the R2P function by delivering end to end analytics, reports, and performance insights across global markets. The role is responsible for maintaining and reporting both operational and procurement KPI, build and maintain dashboard, and enable data-driven decision-making related to adoption, compliance, service quality, productivity and operational performance.

Purpose

• Execute global R2P analytics and reporting activities aligned to standardized KPI frameworks.

• Maintain accurate, consistent, and timely dashboards and reporting outputs.

• Support insight generation to identify trends, risks, and improvement opportunities across R2P operations.

• Harmonize data sources across R2P processes and systems for wholistic end-to-end operational data

• Partner with regional teams to validate data inputs and ensure reporting reflects operational reality.

• Govern source data feeding dashboards and standard report catalog

Responsibilities

Global R2P reporting and analytics across all markets.

Reporting & Dashboard Execution

• Monitor and analyze reporting requests including prioritization and categorization – all new requests

• Execute standardized R2P reporting by producing recurring dashboards and reports covering adoption, compliance, cycle time, backlog, service quality, and operational performance. (Executes; Informed)

• Maintain reporting accuracy, consistency, and timeliness by validating data inputs and reconciling discrepancies with regional teams. (Executes)

• Support enhancements to dashboards and reports based on evolving business needs and leadership priorities. (Executes; Consulted)

• Drive user training and adoption for new and existing reports including development of ‘How-to” guides

KPI Management & Performance Monitoring

• Support the maintenance of globally aligned R2P KPIs and metric definitions by applying standard calculations and data sources. (Executes; Informed)

• Monitor performance trends and identify anomalies, risks, or degradation in service or adoption metrics. (Executes / Informed)

• Prepare summary insights and data extracts to support leadership reviews, governance forums, and operational discussions. (Executes)

Data Quality, Governance & Continuous Improvement

• Support data quality checks by identifying gaps, inconsistencies, or missing data across reporting inputs. (Executes)

• Support harmonization of data sources across R2P processes and systems for wholistic end-to-end operational data

• Partner with Data, IT, and regional R2P teams to resolve reporting issues and improve data reliability. (Consulted)

• Contribute to continuous improvement initiatives by highlighting reporting inefficiencies and opportunities for automation or standardization. (Executes / Consulted)

Qualifications

• 7 – 9 years of experience in reporting, analytics, performance management with procurement spend data

• Strong expertise in PowerBI and visualization engines is a must

• Experience in working with big data

• Experience working in SQL and other data lakes / data warehouses

• Procurement KPI tracking in a global or multi-regional environment

• Exposure to ERP or Source-to-Pay systems (e.g., SAP) for data extraction, analysis and metrics exposure

• Exposure to AI and Automation tools to automate reports and data flows and eliminate redundant / manual activities