Senior Manager - Governance and Controls R2P

Overview

The Senior Supervisor – R2P Governance supports the execution of governance and compliance activities across the Requisition-to-Pay (R2P) process. The role assists in monitoring adherence to established R2P policies, controls, and procedures, coordinates compliance reviews, tracks remediation actions, and supports governance reporting. Working closely with Operations, Procurement, Finance, IT, and regional stakeholders, the role helps promote consistent application of approved R2P processes and governance requisition and support the Hub Controller with accounting and control related projects.

Purpose

• Support the implementation and monitoring of approved R2P policies, controls, and procedures across regions.

• Perform compliance monitoring activities, identify control gaps, and track remediation actions to closure.

• Support governance reporting, issue tracking, and escalation of non-compliance to management.

• Provide guidance to operational teams on R2P governance requirements and approved processes.

• Collaborate with Process Design, Operations (Service delivery), Control teams(ICON/BU/GCC) to identify execution issues and support continuous process improvements.

Scope

• Support governance and compliance activities across global R2P operations.

• Monitor adherence to approved R2P policies, controls, and procedures.

• Coordinate governance reporting, compliance reviews, and follow-up of corrective actions.

• Support internal and external audit activities related to the R2P process.

Responsibilities

Governance & Compliance activities:

• Support the implementation of the global R2P governance framework by monitoring adherence to approved standards, controls, and procedures across regions and operating models.

• Execute governance activities, including compliance monitoring, control reviews, exception tracking, and remediation follow-up to support effective governance.

• Identify governance exceptions, non-compliance, and control gaps, and coordinate with relevant stakeholders to facilitate timely resolution and escalate significant issues where appropriate.

Audit, Risk Assessment and Mitigation

• Responsible for performing Risk assessment and mitigation controls across R2P processes globally.

• Implement new controls whenever existing governance mechanism is not able to mitigate the risks, this includes system related controls excluding ITGC

• Support internal and external audit activities by providing governance documentation, compliance evidence, issue tracking, and remediation status for R2P processes and controls.

• Monitor control performance and compliance trends across R2P operations, identify potential risks, and escalate significant observations to management.

Enablement, Communication & Adoption

• Support governance communications to promote awareness and consistent understanding of R2P policies, controls, and governance requirements across Operations & Support teams.

• Partner with Service Delivery/CoE BU teams to support training initiatives and reinforce governance requirements within day-to-day operations.

Collaboration with Stakeholders:

• Collaborate with functional teams to update training guides and process documentation, ensuring learning materials reflect current processes and governance requirements.

• Cross-Functional Collaboration & Continuous Improvement (Global R2P CoE team, ICON/BU Controls/Service Delivery Leads)

Qualifications

• Bachelor's or Master's degree in Accounting, Finance, Commerce, or International Business

• Inter CA/ Semi- qualified CA/CMA/CIA with experience in FMCG industry will be added advantage

• 6–8 years of experience in Finance Operations, Procurement, Controls & Compliance, Shared Services, or related governance functions.

• Good understanding of R2P and AP processes with experience working on ERP and procurement platforms (e.g., SAP, Ariba, ServiceNow)

• Experience in internal audit with a focus on Procure-to-Pay (P2P)/Requisition-to-Pay (R2P) processes, including control testing, compliance reviews, risk assessments, audit issue management, and follow-up of corrective actions

• Strong analytical and problem-solving skills, with the ability to identify compliance issues, interpret operational data, and recommend appropriate actions.

• Proven ability to collaborate effectively with cross-functional and global stakeholders, including Operations (Service Delivery), BU Procurement, Finance, IT, and Process Design teams, Control teams (ICON/GCC/BU).

• Strong communication and stakeholder management skills, with the ability to influence, coordinate, and build effective working relationships across functions.

• Ability to manage multiple priorities, work independently, and deliver high-quality outcomes within tight deadlines.