Mid-Level

I&C Sales Representative

San Antonio De Belén, Costa Rica, Heredia · On-site

Team Overview

The Sales Representative is part of the Commercial Team, reporting directly to the Commercial Manager. This role collaborates closely with distributors, dealers, and customers to ensure strong market penetration and sustainable growth. The team’s mission is to deliver exceptional customer service, drive revenue growth, and maintain operational excellence across assigned territories. Job Purpose Responsible for developing and executing a sales strategy for the assigned territory, ensuring customer satisfaction, and achieving business objectives. The role requires a customer-centric approach, proactive decision-making, and strong relationship-building skills.

Key Responsibilities

Customer Intimacy Conduct frequent customer visits and respond promptly to requests. Provide technical support and coordinate sales training sessions. Handle claims and prepare special quotations.
Sales Follow-Up Track business KPIs and maintain accurate sales forecasts. Focus on product mix across families: Copper, Aluminum, MMS. Ensure compliance with pricing guidelines and commercial policies. Prepare quotes for new business development and project opportunities.
Market Knowledge Analyze Scope of Work (SOW), competitors, and market size. Identify new opportunities and prospects to expand market share.
Operational Excellence Update CRM daily with customer visits and pipeline opportunities. Support financial department in achieving DSO goals by monitoring collections and payment tracking.
Develop and maintain strong relationships with wholesalers and installers. B2B business. Build early engagement to influence specifications and upcoming tenders

Knowledge Requirements

Bachelor’s degree in Engineering, Business, or related fields (Marketing, Accounting, Economics).
+5 years of experience in industrial or electrical sector experience.
Strong verbal and written communication skills. Analytical and problem-solving abilities.
Proficiency in Microsoft Office tools (Excel, PowerPoint, Word, Access).
Experience in cross-functional team collaboration.
Intermediate English proficiency.

Skill Requirements

Essential Competencies

Leadership and execution
Customer Focus
Lean Management

Desired Competencies

Effective Communication
Project Management
SAP & WMS Management

Highlights of the Role

Develop a highly effective distributor system, dealer network, and customer base.
Formulate and execute sales strategies, including forecasting and budgeting.
Drive commercialization of products and provide ongoing customer support. Build strong relationships and proactively understand customer business needs.

Team Overview and Job responsibilities

As Sales Representative for Costa Rica, you’ll be responsible for developing a sales strategy for your assigned territory. You’ll need to have a strongly customer-oriented approach and the ability to discuss and make effective decisions independently. Based on Heredia, Costa Rica, serving local distributors and customers.

Main responsibilities:

Customer nurturing: Frequently visits and attends customer’s requests.
Provide technical support and coordinates sales trainings. Attends claims and special quotes.
Sales follow up: Keep track on business KPIs and sales forecast.
Supports the operative pricing guidelines and ensure the execution of the commercial policies.
Market Know how. SOW, competitors, and markets sizes. Responsible to identify new opportunities and prospects.
Daily CRM update: Customer visits and pipeline opportunities.
Supports financial department with the collection and track on customers’ payments.
Prepare technical training and support online tools.

Who are we looking for?

Requirements:

Bachelor's degree in engineering, administration or related field.
5+ years of experience in sales positions or related field.
Industrial or electrical sales experience will be considered as a plus.
Outstanding verbal and written communication skills.
Analytical and problem-solving skills.
Advanced knowledge of Microsoft tools (Excel, PowerPoint, Word, Access).
Experience working with cross-functional teams.
Intermediate to advance English level.

Other skills:

Leadership
Lean Management
Customer Focus

Preferred:

Business analytics
Project Management

Prysmian , as an Equal Opportunity Employer, aims to attract and recruit individuals with diverse backgrounds, skills, and abilities. We strongly believe that diversity brings significant value at all levels of the organization, increasing the possibility of capturing market opportunities and maximizing value for our customers and stakeholders. With Diversity, Equity, and Inclusion (DE&I) as part of our Social Ambition 2030 and a strategic pillar of our Company culture, Prysmian is committed to the development of an organization that prioritizes talent, where people feel respected, included, and free to fully express their potential just as they are.

All Managers and HRs in Prysmian are responsible for ensuring DE&I policies are respected during the recruiting process, as well as recognizing and mitigating unconscious biases that must not influence our selection processes. All persons will be considered for employment without regard to their race, ethnicity, religion, nationality, origin, citizenship status, socio-economic status, age, sex, gender identity or expression, sexual orientation, marital status, disability, military service or veteran status, pregnancy, parental leave, medical conditions, or any other characteristic protected by applicable federal, state or local laws. Prysmian will endeavor to make a reasonable accommodation for any disclosed physical or neurological condition or disability of a qualified applicant unless the accommodation would impose an undue hardship on the operation of our business.

Visit our DE&I Page to learn more about Prysmian's commitments.

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