Collaboration Lead – Digital Health Collaborations (m/f/d)

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The mySugr GmbH was acquired by Roche in 2017 and our Vienna office is one of Roche's global sites. You will be located here, in the heart of Vienna, no matter if you work on a mySugr®, Accu-Chek®, navify® or any other Roche product or solution. You can read more about the history of mySugr & Roche here.

Here's what we're looking for:

At Roche, we believe it is urgent to deliver medical solutions right now – even as we develop innovations for the future. We are passionate about transforming patients’ lives. We are courageous in both decision and action; we believe that good business means a better world.

At Roche Diagnostics, we are transforming diagnostics into an intelligent, data-driven system of care, powered by AI and digital solutions. A critical enabler of this transformation is deep, structured collaboration with leading healthcare institutions to co-develop, validate, and scale digital health innovations.

The Digital Health Transformation & Innovation (DTHI) organization is establishing, in collaboration with the Go-to-Market team, a comprehensive collaboration framework to accelerate innovation, evidence generation, and real-world adoption.

The Collaboration Lead – Digital Health Collaborations plays a central role in operationalizing and scaling this framework. The role ensures that collaborations are effectively scoped, executed, and monitored—driving impact for customers and Roche, while accelerating innovation and adoption of AI-enabled digital health solutions in real-world settings.

The Role

• Drives the end-to-end orchestration of digital health collaborations from a framework and headquarters perspective across all collaboration categories, in close partnership with in-country and regional digital business managers who are accountable for customer success.

• Drives scoping, alignment, and execution monitoring of collaboration programs across internal and external stakeholders

• Acts as a central integrator across Go-to-Market, Data Science, Evidence, Medical, and other engaged teams across Roche Information Solutions (RIS) & Roche Diagnostic Solutions (RDS), and Roche Pharma

• Ensures collaborations deliver measurable outcomes in innovation, evidence generation, adoption, and value realization

• Coordinates activities of collaboration managers supporting specific programs without direct line management responsibility

• Serves as a key operational partner to DTHI & GTM leadership in scaling the collaboration model globally, including supporting contracting and compliance alignment to enable scalable and compliant collaboration execution

Duties

Collaboration Strategy Execution & Program Orchestration

• Translate the Digital Health Collaboration Framework into actionable programs

• Support the definition of collaboration scope, objectives, and success metrics aligned with product and strategic priorities through setting up and leading multi-disciplinary collaboration squads

• Ensure alignment between customer needs, Roche capabilities, and internal priorities

• Drive structured program planning, including resource alignment, timelines, and deliverables

• Provide functional leadership to other collaboration leads, coordinating activities, aligning priorities, and ensuring the successful delivery of strategic partnership objectives through coaching, mentorship, and influence.

Scoping & Opportunity Development

• Collaborate with GTM, R&D teams (e.g. Data Science, Engineering, Medical, UX, HFE, AI), regional teams, and customer stakeholders to identify and shape collaboration opportunities

• Support the development of program scope definitions, project proposals, and initial business cases

• Ensure feasibility across technical, clinical, operational, and data dimensions

• Contribute to prioritization and selection of collaboration sites and programs

• Collaborate with local affiliates, Legal, and Compliance teams to ensure early alignment on contractual, regulatory, and operational requirements, enabling efficient progression from scoping to contracting

Contracting & Compliance Coordination

• Support the transition from scoped collaboration programs into formalized agreements and contracts

• Coordinate with local affiliates, Legal, Compliance, and relevant internal stakeholders to drive alignment on contractual frameworks

• Ensure collaboration structures are compliant with data privacy, regulatory, finance, and operational requirements

• Facilitate timely resolution of contractual questions, dependencies, and approval processes

• Support consistency and reuse of standardized contracting approaches and templates where applicable

Execution Monitoring & Delivery Oversight

• Monitor execution of collaboration programs across sites and functions

• Drive the selection and adoption of AI-enabled tools to increasingly automate repetitive tasks (e.g., by building a knowledge base, guardrails, and an agentic AI solution for collaboration mgmt)

• Ensure progress against defined milestones, KPIs, and success metrics

• Identify risks, bottlenecks, and misalignments, and drive resolution across stakeholders

• Ensure continuous alignment between customer expectations and internal delivery, and structured reviews with the collaboration partner (e.g. steering committee meetings)

• Ensure contractual agreements are operationalized effectively, with clear alignment between agreed scope, deliverables, and execution

Cross-functional Coordination

• Act as a central interface across GTM, Data Science, Evidence, Medical, UX, and other relevant teams

• Ensure clear roles, responsibilities, and accountability across functions while leveraging agile principles

• Facilitate effective communication and decision-making across global, regional and local teams

• Support alignment between product roadmaps and collaboration activities

Collaboration Governance & Framework Enablement

• Support implementation and continuous improvement of collaboration governance models and processes

• Ensure adherence to defined frameworks (e.g., scoping, contracting, execution, reporting)

• Ensure the financial health of strategic collaborations through rigorous cost evaluation, ongoing budget and resource monitoring, proactive escalation of emerging financial risks, and leadership of cross-functional efforts to resolve funding and commercial issues.

• Contribute to the development of standardized tools, templates, and best practices

• Support tracking and reporting of portfolio-level performance and impact

Adoption, Impact & Value Realization

• Ensure collaborations are designed to drive real-world adoption of digital and AI-enabled solutions

• Support definition (and tracking) of clinical, operational, and economic impact metrics

• Enable the generation of reference stories, evidence, and thought leadership outputs

External Stakeholder Engagement

• Lead executive engagement and strategic partnerships with customer stakeholders, including senior clinical leaders, C-suite executives, and board-level sponsors.

• Contribute to building trusted, long-term partnerships with strategic institutions

• Ensure professional and structured interaction across all collaboration phases

Skills

• Strong experience in collaboration management, program management, or strategic partnerships in healthcare or digital health

• Solid understanding of digital health solutions, AI-enabled products, and healthcare transformation

• Ability to operate across multiple stakeholders and complex, matrixed environments

• Strong capability in structuring programs, defining scopes, and driving execution

• Experience in cross-functional collaboration across product, data science, medical, and commercial teams

• Understanding of clinical workflows, healthcare systems, and adoption dynamics

• Ability to connect clinical, technical, and business perspectives

• Understanding of contracting processes, legal/compliance considerations, and collaboration governance

• Strong communication and stakeholder management skills

• Ability to manage ambiguity and drive clarity and structure

• Strong organizational and prioritization skills

Education & Experience

• Advanced degree (MBA, MSc, MD, PhD, or equivalent) and/or significant executive experience leading strategic collaborations, partnerships, or alliance management initiatives.

• 7–10 years of experience in healthcare, life sciences, consulting, or digital health

• Experience in program management, partnerships, or transformation initiatives

• Experience leading cross-functional teams in global environments

• Experience in customer-facing or external collaboration roles

• Experience with digital health, healthcare IT, or AI-enabled solutions (preferred)

Locations

You can be based at one of the main RIS sites in Sant Cugat (Spain) or Vienna (Austria). At the Company’s discretion, an exception to the location requirement could be made under extraordinary circumstances.

As this is a global role, international business travel will be required depending on business needs and project activities.

In Austria, we have a legal obligation to disclose the minimum salary according to our collective agreement, which is gross EUR 3.843 - per month for this position. But! Rest assured, we offer amazing competitive compensation packages which take into consideration current market trends, therefore you can expect a higher offer that reflects your experience level.

Who we are and what we care about?

We are committed to providing a healthy, equal and inclusive working environment for our employees to bring true relief to the patient! We care about family friendly career paths, sustainability, a healthy lifestyle and the flexibility of a modern workplace. We maintain a culture of learning and sharing, as well as open and candid feedback. At every level, there are many opportunities to develop and grow - both professionally and personally.

As a healthcare pioneer committed to transforming the lives of billions of people around the globe, we push boundaries to redefine what is possible. We know that early, accurate diagnosis is essential to maintain health, prevent disease and help advance new, targeted treatments and potential cures for the world’s most serious health problems. We have a passion for innovation and a profound commitment to make a lasting impact on society by continuing to improve the standard of care for humankind. Our culture inspires us to create healthcare that is sustainable, efficient and financially viable. Healthcare that is built on people’s needs, strong data and clinical insights. Healthcare that saves lives.

Interested? Great. We’d like to hear from you! Just click that “Apply Now” button and send us your CV in English …. and anything else that you think might impress us.

Roche is an Equal Opportunity Employer.