Assistente de Atendimento - Perequê - Porto Belo/SC

Assistente de Atendimento - Perequê - Porto Belo/SC

Published on AUGUST 19, 2026 Applications open until SEPTEMBER 03, 2026

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Workplace: Porto Belo - SC Job type: Full-time employee Work model: Onsite Also for PwD

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Job description

Responsibilities and assignments

The Customer Service Assistant will be responsible for business support.

Main activities:

• Provide initial in-person and digital service to members and non-members, welcoming and directing them to the channel that provides the best experience;

• Identify business opportunities during service interactions and direct them to Business Managers or appropriate channels, contributing to the growth of the member base and the increase in agency results;

• Register service interactions in the Cooperative's systems, ensuring traceability and continuity of service, including by other agency employees, when necessary;

• Support members in using available products, services, and technologies, promoting autonomy and conscious use of the solutions offered by the Cooperative;

• Encourage the use of self-service channels and digital solutions, guiding members towards a more agile, secure, and efficient experience;

• Prevent and identify possible frauds and money laundering practices, ensuring compliance with internal and regulatory norms;

• Promote a positive experience for members and visitors, facilitating interaction with digital solutions and ensuring excellence in service and the execution of operational routines.

Requirements and qualifications

• Higher education completed or in progress in Administration, Accounting, Economics, Law or related areas;

• Reside in Porto Belo/SC or neighboring cities;

• Interpersonal relationships and teamwork;

• Responsibility, ethics, and confidentiality in handling information;

• Preference for CPA, C-Pro R or C-Pro I certification from ANBIMA https://www.anbima.com.br/.

Additional information

Process stages

• Step 1: Registration

• Step 2: Profile Analysis - PDA

• Step 3: Presentation Video

• Step 4: Interview

• Step 5: Hiring

We are Sicredi, the first Cooperative Financial Institution in Brazil

Nice to meet you, we are Sicredi.

Our journey began more than 120 years ago, as the first cooperative financial institution in Brazil. Today, we continue to grow and transform every day, alongside more than 50 thousand employees. They are what make us the Best Company To Work For, once again occupying the first position, according to Great Place To Work Brazil (GPTW).

Together with more than 10 million members, in all states of the country, we believe in the power of cooperation to build a more prosperous society and generate positive impact on people's lives. A purpose that unites and inspires us, promoting local and sustainable development, education and financial inclusion.

We continue to seek talents who want to be part of building a better world and we want to count on you. #VemSerSicredi!

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