Account Strategist, Google Customer Solutions (English)

Applicants must have work rights in New Zealand.

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.

• 2 years of experience in sales, business development, advertising, account management, marketing, or consulting.

• Ability to communicate in English fluently to engage with clients in the region.

Preferred qualifications:

• Master's degree in a business related field.

• 2 years of experience working in a complex, matrixed organization.

• Experience assessing and achieving client success via business techniques, including effective questioning, objection handling and engaged promoting.

• Experience in launching and managing paid digital advertising campaigns in Google Ads and other digital marketing platforms.

• Ability to manage and prioritize a portfolio in an advertising or media sales context.

• Ability to build engaging narratives and utilize storytelling as a client engagement strategy.

About the job

Businesses of all shapes and sizes rely on Google’s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google to offer to small and medium-sized businesses (SMBs), which are the backbone of our communities.

As an Account Strategist, you will provide quality client service, research and market analysis. You will anticipate decisions, uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. You will set the direction and the strategy for how their advertising can reach thousands of users. You will set a strategy for how their products and services can reach users. You will work as part of a team and use your creativity to grow and transform the business. Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Responsibilities

• Engage and influence key customer stakeholders by leading strategic meetings to uncover marketing goals and Key Performance Indicators (KPIs), translating them into actionable campaign strategies.

• Drive exceptional campaign results, quantify business impact, and demonstrate advanced value to customers, maintaining account hygiene.

• Build and pitch data-driven solutions to maximize customer value through Google’s advertising solutions, handle objections, and ultimately achieve sales growth targets.

• Analyze campaign data, ensuring performance is accurately tracked, and delivering measurable results aligned with customer objectives.

• Monitor performance data to extract key insights, identifying and cultivating qualified upsell opportunities to drive future customer growth and build pipeline.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.