Senior
Sr. Account Manager Top Accounts Georgia
Who we are
Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
Job Description
YOUR MISSION
Role Overview
As a Senior Account Manager at Glovo, you will manage high-value accounts, drive revenue growth, and build long-lasting relationships with restaurant partners. You will take ownership of strategic initiatives, champion process improvements, and collaborate cross-functionally across the organization.
Key Responsibilities:
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External Partner Management: Serve as the primary point of contact for vendors and restaurant owners - building trust, identifying their business needs, and securing favourable deals for Glovo.
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Internal Collaboration: Partner closely with the commercial team (Account Managers, analysts, sales, marketing support) and cross-functional departments (Marketing, Finance, Operations) to execute effective strategies.
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Strategic Leadership: Lead key strategic initiatives, develop innovative solutions to resolve local challenges, and proactively pursue growth opportunities beyond the core scope of the role.
Qualifications
WHAT YOU WILL BRING TO THE RIDE
Must-Haves (Skills):
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Negotiation & Renegotiation Skills: Proven ability to communicate, persuade, and compromise to reach mutually beneficial (win-win) agreements with partners.
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Stakeholder Management: Exceptional relationship-building skills to generate trust and secure high-value deals.
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Creative Problem Solver: Ability to think outside the box, analyse challenges from multiple perspectives (internal/external, local/regional), and brainstorm innovative solutions.
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Highly Motivated & Adaptable: Fast learner who thrives in a rapidly changing environment. (Note: Specific previous experience is not mandatory, but a proactive, ownership-driven mindset is.)
Your performance will be evaluated based on the following:
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KPI Achievement: Growth in promos, monetization, ops metrics, markups, and overall portfolio growth.
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Project Execution: Timely and on-budget delivery of strategic initiatives aligned with business objectives.
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Quality of Work: Maintaining high execution standards and delivering accurate, data-driven insights and recommendations.
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Partner Satisfaction: Maintaining high satisfaction scores through strong communication and collaboration.
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Employee Engagement: Fostering a positive culture and effectively mentoring peers.
Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.
We believe driven talent deserves:
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? An enticing equity plan that lets you own a piece of the action.
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? Top-notch private health insurance to keep you at your peak.
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? Monthly Glovo credit to satisfy your cravings!
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️ Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!
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? Online therapy and wellbeing benefits to ensure your mental well-being.
Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.
Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).
So, ready to take the wheel and make this the ride of your life?
Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!
Additional Information
At Glovo, your success is defined by both results and behaviors. We hire for excellence in craft and for the Leadership Principles that shape how we think, decide, and collaborate. What you achieve matters and how you achieve it defines us. Together, they move the business forward and deliver great experiences. Learn more about our Leadership Principles here.
Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds – all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.
Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).
So, ready to take the wheel and make this the ride of your life?
Delve into our culture by taking a peek at our Instagram and check out our LinkedIn and website!
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