Senior Copywriter

We are seeking a talented Senior Copywriter to join our Copy team and contribute to Harrods' e-commerce creative vision, delivering exceptional product descriptions that enhance the customer experience and drive conversions.

About the Role As a Senior Copywriter, you will play a key role in ensuring the highest standards of quality and consistency across all copy on Harrods' website. Working closely with the Copy Manager, you’ll manage and mentor a team of Copywriters whilst maintaining the Harrods brand tone of voice and style.

Key responsibilities include:

• Managing a team of Copywriters; supporting with their daily tasks and guiding their development.

• Writing and sub-editing high-quality product descriptions, with a focus on luxury and high-value items - overseeing up to 40 descriptions per day.

• Maintaining and updating the house style guide in collaboration with the Copy Manager and Copy Lead to ensure consistency across the site and product descriptions.

• Acting as a key touchpoint for internal teams such as trade and buying; ensuring the accuracy of all product information online.

• Collaborating with the Studio team and business-wide stakeholders to streamline internal processes and support on larger business initiatives and projects.

This is a hybrid role with office hours from 9 AM to 5:30 PM, Monday to Friday. You will be required to work in the office a minimum of three days per week —every Wednesday and two additional days on a rota basis — while the remaining days will be remote.

About You You will have strong communication skills and the ability to lead and motivate a team within a fast-paced environment. You’ll possess excellent time management and organisation skills, alongside impeccable spelling and grammar skills. You will have a keen eye for detail, knowledge of terminology, and awareness of e-commerce trends to aid you in confidently writing across all core categories. You’ll also have proven experience in product copywriting, editing, and managing people.

About Us Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise to You Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.

In return you’ll receive an excellent benefits package, including a company pension, flexible working, 25 days’ holiday, and your birthday off, up to 33% in-store discount (including across our food hall and restaurants) and a season ticket loan.

Uniquely You At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

While our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you do not meet every desired criteria but feel you have the skills and experience to thrive in this role as well as a genuine interest in working for Harrods and you can demonstrate an alignment with our values, we would encourage you to apply.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods

Additional Information:

Time Type: Fixed Term (Fixed Term)

Department: Photo Studio (Catherine Sprunt)