Job Description

This is a permanent full-time position, offering 35 hours per week. The position is based in the H&M Clerys store.

WHAT YOU’LL DO As a H&M Sales Advisor Team Leader, you will be coaching your team to provide an exceptional shopping experience as well as supporting the management team, leading your store to success.

Some of your responsibilities will include:

• Representing the H&M Brand positively and engaging with our customers to provide an excellent service and an exciting shopping experience.

• Supporting with commercial actions together with your team, to reach store goals and sales targets.

• Keep informed about the latest fashion trends, brands, competitors, using your knowledge to inspire and guide our customers.

• Providing and receiving feedback to support yourself and your colleagues to learn and develop.

• Securing operational and visual excellence through guiding and coaching your colleagues.

WHO YOU’LL WORK WITH Our stores are the heart of our company, where customers will experience our brand firsthand. Being part of a dynamic Store Team, which include, Sales Advisors, Team Leaders, Department Managers, Visual Merchandisers and Store Managers, together you will create an inspirational environment for our customer and colleagues.

WHO YOU ARE We welcome applicants who are:

• Passionate about people and fashion.

• Self-motivated and able to motivate others to ensure strong teamwork.

• Clear communicators, creative and curious.

• Motivated to contribute to H&M's vision, leading us to success.

WHO WE ARE H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.

WHY YOU’LL LOVE WORKING HERE At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe. [Please see below some of the benefits available to our Sales Advisor Team Leaders]

• Global Employee Discount of 25% across the H&M Group [H&M, COS, & Other Stories, Monki, Weekday, Arket and H&M Home]

• Health and Lifestyle Benefits

• The Retail Trust – Employee Assistance Programme

• Benefit Hub, offering exclusive discounts

• Company Sick Pay

• Workplace Pension Scheme

JOIN US Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.

Take the next step in your career together with us. The journey starts here.

ADDITIONAL INFORMATION Unfortunately, this is not a position that we are able to offer sponsorship for under the skilled worker route.

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**We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you not to attach a cover letter to your application.