Senior
Location: Philippines, 00, PH
Profile: Methodologies
Required experience:
Working mode:
Roles and Responsibilities:
Monitor and control key performance indicators for early detection of potential risks and rapid assessment of issues
In coordination with the project / service delivery teams:
Provide guidance and support to project teams during risk mitigation, issue resolution and recovery phases.
Communicate progress and present actionable insights to senior leadership and stakeholders
Implement preventive measures and process improvements
Facilitate Lessons Learned sessions and contribute to organizational knowledge base
Qualifications:
Minimum 8 years of proven experience in IT project and risk management, with at least 5 years handling complex projects
Strong knowledge of project or service delivery management as well as risk management methodologies, processes and tools
Strong diagnostic, critical thinking, problem solving, conflict resolution and negotiation skills
Excellent communication and stakeholder management abilities
Proficient in MS Office applications (Excel, Word, Powerpoint)
Preferably with proven project or service and risk management knowledge, trainings or certifications (i.e. PMP, PMI-RMP, ITIL, Agile/SCRUM, etc)
Preferably has exposure to Quality Assurance / Process Management experience in the IT industry
Preferably has experience working with Quality standards, methodologies and certification initiatives (e.g. ISO 9001, ITIL, CMMI, Six-Sigma, etc.) or has undergone corresponding trainings
Knowledge of project financial management, business continuity management and business case development will be an advantage
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