Mid-Level
Client Co-Ordinator
Posting Description Client Co-Ordinator
Are you a great communicator, willing to build relationships with multinational corporate clients and eager to learn global benefits, Employee Experience industry? Then you are exactly who we are looking for! This is a hybrid role with the flexibility to work both virtually and from our Brazil office (São Paulo/SP).
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.
What the day will look like
In this role no two days will feel the same, the Client Co-Ordinator (CC) acts as the prime point of contact in managing the Local client relationships in Multi-National Clients (MNC) and has the ability to manage small and clients globally. The Co-Ordinator is responsible for developing sustainable business partnerships with clients and driving profitable client retention and profitable revenue growth.
How this opportunity is different
The Co-Ordinator is ultimately accountable for the delivery of all elements of the service provided to their client(s) including on-going administration, projects, change, revenue and relationship. The Co-Ordinator also responsible for improving quality in both the delivery of change and business as usual activities. This role partners with our clients to achieve joint goals and objectives.
Skills and experience that will lead to success
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Bachelor's degree or equivalent experience
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Building your integrity and credibility with clients and colleagues.
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Strong communication skills, helping you to explain complex issues to clients and colleagues.
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Confident in expressing your viewpoint, both with colleagues and clients.
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Constructive questioning and active listening skills to build a clear and deep understanding of the client’s circumstances.
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An ability to positively influence the behaviours and decisions of others: both clients and colleagues.
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An ability to manage multiple relationships and projects concurrently.
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Proficiency in English and Spanish are mandatory.
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