Senior, Expert
GLOBAL BENEFITS LEAD
The Role
The Head of Global Benefits designs, delivers, governs, and continuously improves a globally consistent yet locally relevant portfolio of benefits and wellbeing programmes that is competitive, fair, and cost-effective, including differentiated solutions for critical skills and communities. The role leads the global enterprise wellbeing agenda, leverages digital platforms to provide real-time total reward visibility (in close partnership with the Performance and Reward COE), and ensures robust vendor governance, compliance, and measurable value outcomes across markets. Operating as a strategic enterprise leader, the role balances the employee proposition and experience with financial stewardship, using data and analytics to drive design choices, personalisation, and impact.
Principle Accountabilities
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Define, deliver and govern a global benefits framework that balances market competitiveness, internal equity, and cost efficiency, establishing global standards and local flex.
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Design differentiated benefits offerings for critical skills and talent communities while maintaining overall fairness and policy coherence.
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Design and lead the global wellbeing agenda, ensuring scalable, evidence-based programmes that support engagement, resilience, and retention.
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Partner with the Performance and Reward COE and other key stakeholders to deploy technology that enables personalisation and real-time communication of total reward and benefits.
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Continuously benchmark, assess utilisation and employee impact, and recommend improvements to benefit design and delivery.
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Lead vendor selection, commercial negotiations, SLAs, and ongoing vendor performance management to ensure strong governance and value realisation.
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Oversee global compliance for benefits and wellbeing in partnership with Legal/Tax, ensuring policies meet local regulations and global standards.
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Manage global benefits budget, cost levers, and funding approaches to deliver year-on-year cost efficiency without reducing employee value.
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Build strong partnerships across P&C and our strategic partners, including People Experience, Internal Communications, Strategic Business Partners, and Talent Acquisition, to support adoption and alignment.
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Lead communication and change planning to drive awareness, understanding, and utilisation of benefits and wellbeing programmes.
Skills and Experience Required
Essential
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Extensive global benefits leadership experience, including strategy, design, governance, and multi-country delivery.
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Proven experience leading enterprise and local wellbeing programmes and integrating them into total rewards and benefit offerings.
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Strong vendor management skills, including commercial negotiation and performance oversight.
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Advanced analytical capability and experience using insights to shape benefits design and assess impact.
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Experience partnering with Finance, Legal, and HR functions to balance compliance, cost, and employee value.
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Strong communication skills, with ability to lead change and engage global stakeholders.
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Familiarity with global benefits technology platforms.
Desirable
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Experience designing segmented or differentiated benefits for priority talent groups.
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Professional qualifications in benefits or total rewards (e.g., CEBS, GRP).
What We Offer
In return for playing your part in building our future, you will receive a comprehensive compensation package with salary, bonus scheme and further benefits as well inspiring places to work and collaborate with purpose. Here at Imperial we will give you the opportunity to grow and learn, innovate at pace and be a part of our purpose to forge a path to a healthier future for moments of relaxation and pleasure for our consumers.
Everyone Belongs
Everyone belongs in Imperial. We are proud of being a truly inclusive organisation. We encourage and welcome applications from people of all ages, genders, ethnicities, nationalities, disabilities, sexual orientation, religions or beliefs and of neuro divergence. We give fair and equal consideration to all our applicants. Please contact us at recruitment@impbrands.com to let us know if we can provide support in helping you complete an application and/or attend an interview.
About Us
We're a truly international company, fourth largest in our industry and operating across 120 markets. An inclusive, innovative global FMCG business supported by 25,000 employees. As we embrace a new era of growth, we are transforming. Our ways of working and culture are driven by a challenger mindset, constantly questioning the status quo where people can bring their best selves to work. Our agility and collaboration are driving our ambitions, innovation and success all supported by our award-winning development programmes that creates exciting and rewarding career opportunities for all. Encouraging inclusion at local levels and supporting a developing and robust diversity agenda globally, we’re fully committed to creating and maintaining an environment that celebrates and respects difference.
As a matter of policy, Imperial Tobacco or its subsidiaries never requests or requires payment as part of any recruitment process.
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