Credit Controller - Strategic Accounts

Credit Controller – Strategic Accounts

Salary: From £26,500 per year depending on experience Hours: Monday to Friday, 36.25 hours per week (between 8am and 4pm) Working style: Hybrid – 3 days per week on site Location: Calverton, Nottingham

VF Corporation is looking for a team player who is keen to join our European Credit Team in Calverton, Nottinghamshire.

VF is a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands. At the heart of our journey lies our purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This is our purpose. It's the reason we come to work every day. Our purpose unites us and leads us to pursue our goals, together. This is our calling.

Let’s Talk about the Role

As a Strategic Credit Controller, you will play a key role in managing some of VF’s largest and most strategically important customer accounts. This position offers the opportunity to work cross-functionally and build strong stakeholder relationships. Key responsibilities include:

• Managing the day-to-day running of high-value, high-volume customer accounts, ensuring effective account oversight.

• Building and maintaining strong relationships with both internal and external stakeholders through regular communication via Microsoft Teams, Zoom, email, and customer portals.

• Collaborating closely with cross-functional teams, including Sales, Customer Service, Supply Chain, and Finance.

• Identifying, highlighting, and escalating key risks, issues, and opportunities that may impact account performance or cash collection.

• Taking ownership of account performance by proactively driving solutions, resolving disputes, and supporting cash collection.

How You Will Make a Difference

• Excellent communication with the ability to build strong relationships with customers and internal cross functional departments.

• A highly analytical approach and attention to detail and accuracy.

• A results-driven mindset, with the ability to effectively manage customer accounts, prioritise workloads, and resolve queries in a timely manner.

• Strong problem-solving, negotiation, and decision-making skills, enabling you to identify solutions and deliver positive outcomes.

• Financial and commercial awareness.

• Strong IT and systems proficiency, including advanced Microsoft Excel skills and the ability to work confidently with data from multiple sources.

• Previous experience in Credit Control, Accounts Receivable, Finance, or a similar customer-focused role.

Skills for Success

• A problem solver who enjoys investigating issues, identifying root causes, and delivering effective solutions.

• Comfortable working with numbers, data, and financial information

• Excellent communication and interpersonal skills

What’s in it For You

We’re in the business of unleashing human potential, driven by the ideas, energy and commitment of our people. That’s why we offer comprehensive benefits that encourage mental, physical and financial well-being for all VF associates. When it comes to benefits, we’re the total package:

• A supportive feedback-based culture where respect and integrity guide us in what we do

• An inclusive international environment where people of diverse backgrounds, lifestyles and nationalities love working together

• Be part of an iconic lifestyle brand in a multi brand, multi countries organization

• 50% employee discount on all VF brands both in store and online

• Subsidised canteen and break out areas offering complimentary hot drinks

• Health Shield membership and access to numerous health and wellbeing initiatives

• Employee Assistance Program, offering access to free services such as Mental Health and wellbeing support as well as legal and financial advice.

• 25 days holiday (plus bank holidays) rising to 29 with length of service and your birthday off

• Smart pension scheme - 8% employer contribution

• Cycle to work scheme

• Free secure onsite parking

Free to Be, Inclusion & Diversity

As a purpose-led, performance driven company, we strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day. As an equal opportunity and affirmative action employer, VF is committed to support disadvantaged groups whilst providing equal opportunities for both VF associates and applicants alike. If you like what you have read and want to join our team then we would like to hear from you!