Key Account Manager - On The Go (North York, ON, CA)

About the Role:

We have a current opening for a Key Account Manager - On The Go and are actively reviewing applications.

This Key Account Manager - On the Go role is responsible for the development and implementation of the triple Win Model, and to deliver Ferrero topline Sales and Revenue with assigned accounts. Support the Sales Director in defining the sales strategies (targets, programs, commercial initiatives and promotional policies) for the assigned accounts. This is done in alignment with Corporate objectives & goals specifically pertaining to Ferrero’s annual volume & trade targets assigned to the Customer.

The incumbent will collaborate with the retail organization to enable success in store as well as ensuring that all retail initiatives are aligned with Ferrero's strategic goals.

This role is remote, with the ideal candidate will be located in the GTA.

• Job Location: 5140 Yonge Street, Suite 1000 Toronto, Ontario M2N 6L7
• Work Arrangement: Remote

Main Responsibilities:

Budget Management

• Align trade spend and budget investments with business objectives.

• Develop volume forecasts, budgets, and Annual Business Plan recommendations to achieve sales and revenue targets.

• Monitor spending and ensure compliance with financial guidelines.

Relationship Management

• Maintain strong relationships with Sales Leadership, category buyers, customers, and cross-functional teams.

• Provide updates on sales activities, business performance, and market trends.

• Build deep marketplace knowledge and collaborate effectively with Merchandisers and internal stakeholders.

Client Development

• Develop and execute customer growth strategies and Joint Business Plans (JBPs).

• Identify growth opportunities, performance gaps, and corrective actions to drive sales and profitability.

• Create customer plans aligned with company strategy and customer needs.

• Build relationships across assigned accounts and pursue new business opportunities.

• Partner with Finance to manage customer credit activities.

Activity Planning, Forecasting & Inventory Management

• Manage forecasts, promotions, pricing, and commercial conditions for assigned customers.

• Monitor sales performance, costs, inventory levels, and competitive activity.

• Develop recommendations to optimize inventory, product freshness, field coverage, and seasonal/event programs.

• Maintain reporting and analytics to improve sell-through and overall business performance.

Negotiation

• Prepare and negotiate customer agreements and promotional plans.

• Develop customer-specific selling strategies in partnership with Trade Marketing and Category Management.

• Identify and execute incremental promotional opportunities.

Customer Management

• Communicate customer and channel strategies, promotional plans, and business initiatives.

• Maintain alignment between customer activities and company priorities.

• Resolve customer issues, coordinate cross-functional communication, and ensure business continuity.

• Develop retail and account strategies while supporting product freshness initiatives and budget management.

Sales Analysis

• Analyze sales results, market trends, category performance, and competitive dynamics to drive business decisions.

• Develop recommendations for category reviews, planograms, strategic account plans, and program optimization.

• Conduct post-promotion analysis, risk assessments, and continuous business reviews to identify opportunities for growth and execution improvement.

About You:

• Bachelor’s degree with 4+ years experience working within the CPG/FMCG industry

• CPG market, customer base and market dynamics knowledge

• Knowledge of Grocery business and distribution network

• Analytical abilities and data proficiency with original thought to interpret

• Excel, database management, macro’s abilities

• Strong knowledge of MS Office software

• Knowledge and Experience of assigned Customers’ Culture and operating guidelines

• Customer systems knowledge and experience

• Skill in budget preparation and fiscal management

• Skill in planning, organizing, and implementing a range of sales promotion programs and/or events

• Experience with category management and trade marketing

• Negotiation, presentation and financial skills

Artificial Intelligence Disclosure

As part of our recruitment process, Ferrero may use artificial intelligence (AI) enabled tools to assist with reviewing candidate applications. These tools are used solely to support recruiters by summarizing application information and identifying potential alignment with job requirements. AI does not independently screen out or select candidates, and it does not replace human judgment. Final decisions regarding candidate progression are always made by Ferrero recruiters and hiring managers.

What We Offer:

Careers with caring built in - discover our benefits here.

The base salary range for this position is $83,981- $111,974 annually. Actual compensation will be determined based on experience, qualifications, and other job-related factors permitted by law. This range represents the anticipated salary for this position at this time.

In addition to base salary, we offer a comprehensive benefits package, including health insurance, retirement plans, paid time off, and other benefits.

About Ferrero:

Ferrero began its journey in the small town of Alba in Piedmont, Italy, in 1946. Today, it is one of the world’s largest sweet-packaged food companies, with many iconic brands sold in countries all over the world. Find out more about Ferrero at ferrero.com.

DE&I at Ferrero:

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative, and highly rewarding. Find out more here.