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• 2020 FedEx LAC included in the GPTW’s Best Workplaces in Latin America Ranking (24th)

• 2021 FedEx Mexico was included in the GPTW Ranking for 18th consecutive years

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• 2019 FedEx Uruguay selected by GPTW among the 5 best companies to work for.

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RC782871 Pessoa Assistente de Processos Operacionais (Open)

Pessoa Assistente de Processos Operacionais

Full time

AV. Dr. Antonio Joao Abdalla 260 Cajamar- SP 07776-700 Brazil

"Involves the completion of administrative tasks and coordination relating to the front-line operation which may include data entry, ramp activities, sort activities, trace activities , despatch activities and local customer service. While operational tasks may be part of these roles, the majority of time is spent on office-based activities. Lead or senior levels of these positions may:

• Handle escalated or more complex issues,

• Coordinate team activities or those of agency contract staff,

• Support supervisor or manager activities,

• Support the design, review and implementation of processes and procedure"

General job description

• Receipt, release and shipment of cargo;

• Provide support in the definition, review, implementation and improvement of organizational processes, operational flows and performance indicators of the sector;

• Issuing reports of loads in the warehouse and en route of vendors drivers with daily accountability of the operational activities and routines of the sector;

• Support in coordination of operational teams activities (Handlers)

• Monitoring Vendors Drivers activities

• Control and handling of pending issues and returns;

• Monitoring of indicators and accountability to management and external customers, when necessary prepare material and presentations, including participation in meetings with customers.

• May be required to perform other duties as assigned

Education:

• High school diploma/equivalent. Proficiency in English

• Valid Drivers License and good driving record.

Experience: One (1) year clerical experience

Skills:

• Data entry, and/or general office skills.

• Good human relations, interpersonal, and communication skills.

• Clear and articulate speaking voice.

• Accuracy & Attention to Detail

• Good Microsoft Office & PC Skills in particular Excel

• Good Planning & Organizing Skills

• Good Problem Solving Skills

• Basic notions of monitoring and analysis of indicators and customer service

• Dynamic and creative

Job Posting End Date: