INFINITI Senior Analyst - CPO & ICV

Location(s): Franklin, TN

Job Schedule: Full-time – Hybrid - in office Monday-Thursday

Education Requirement: Bachelor’s

Sponsorship: No

Come Drive Innovation with Us. We are currently looking for a INFINITI Senior Analyst - CPO & ICV to join our team in Franklin, TN.

This role manages daily operations and strategic direction for the INFINITI Courtesy Vehicle (ICV) program while also supporting the growth of the INFINITI Certified Pre Owned (CPO) department, retailer profitability, and off lease recovery values. The Sr. Analyst, ICV & CPO Strategy leads budgeting, vendor management, fleet tracking, reporting, and cross functional alignment for ICV, and provides analytical, operational, and field support for CPO and used vehicle initiatives. This dual role strengthens brand value, retailer execution, and long term customer loyalty.

A Day in the Life:

ICV, CPO, & Used‑Vehicle Program Management

• ICV Incentive Budget - Develop and maintain the ICV incentive budget; manage monthly accruals and retailer payment processing.

• Vendor Oversight - Manage vendors supporting ICV software, website, and insurance administration.

• Program Strategy - Build monthly ICV strategy and publish program announcements to field teams and retailers.

• Fleet Tracking - Maintain weekly, monthly, and annual fleet maturity/utilization reporting; support BP planning with volume and budget forecasts.

• Reporting & Insights - Enhance reporting tools to improve visibility into budget, participation, and utilization; provide corrective actions where needed.

• Executive support - Provide ICV/CPO reporting, ad hoc analysis and presentations, including program management and execution

• Cross‑Functional Alignment - Partner with Finance, Remarketing, AP, IFS, Legal, Tax, Risk, and DND to ensure compliance, financing alignment, and smooth retailer transitions.

• Retailer & Field Support - Provide ongoing guidance, training, and issue resolution for AGMs, DOMs, FOMs, FOSs, and retailers including management of ICV and CPO Support Inbox

• Program Development - Lead ICV‑specific projects that enhance operational excellence and retailer execution.

• CPO Performance Analysis - Analyze CPO metrics, market conditions, and retailer performance to identify opportunities.

• INFINITI DAB and FVSC Support - Collaborate with INFINITI DAB and FVSC members to identify marketing and operational opportunities for CPO/ICV improvement and execution.

• Retailer Opportunity Planning - Identify priority retailers for CPO/ICV improvement; develop corrective action plans for AGM and DOM execution.

• Financial Impact Review - Evaluate certification, reconditioning, and used‑vehicle operations using dealer financial statements.

• Marketing & Merchandising - Ensure retailers utilize INFINITI merchandising and POS materials to drive CPO sales.

• IFS & Remarketing Alignment - Communicate APR programs, support off‑lease recovery value optimization, and assist with remarketing initiatives.

• Program Expertise - Maintain expert knowledge of CPO and ICV policies, procedures, and best practices.

Who We're Looking for:

Required:

• Six or more years of progressive experience in Sales Ops, Marketing, CPO/Used Vehicle operations, or retailer‑facing roles.

• Bachelor's degree from a 4 year college or university in a related field

• Strong analytical capability and high proficiency using Excel; ability to interpret financial statements and operating reports.

• Proficiency in MS Word, PowerPoint, ThinkCell, and reporting tools.

• Excellent communication, presentation, and cross‑functional influence skills.

• Ability to manage workload independently and drive strategic recommendations.

Desired:

• FSM/FOM/DOM experience preferred

Travel:

Infrequent to moderate day and overnight travel.

What You’ll Look Forward to at INFINITI:

Career Growth and Continuous Learning Opportunities: Benefit from diverse career paths, cross-departmental moves, and innovative learning platforms. Enhance your skills through seminars, leadership training, and tuition reimbursement programs, all while playing a vital role in shaping the future of transportation. From day one, you'll have the support to tackle challenges and contribute to impactful solutions across our organization.

Rewards: Be supported with a Comprehensive Benefits Package, including medical, mental health, parental leave, retirement savings & unique Nissan perks, including discounts on lease vehicles as part of our Employee Lease Program and a Vehicle Purchase Program (VPP). For more information, access our Nissan Benefits Overview Guide.

Built for Your Best:

https://www.youtube.com/watch?v=PXuame0vwiw&list=PLki2k0CDxrPe8V6WmEeEdhj1fosRD-JQa

Nissan is committed to a drug-free workplace. All employment is contingent upon the successful completion of drug and background screenings in accordance with Nissan policies and in compliance with federal, state, and local laws, including the California Fair Chance Act and the Los Angeles County Fair Chance Ordinance. Nissan will consider qualified candidates with arrest or conviction records for employment in a manner consistent with these laws.

It is Nissan’s policy to provide Equal Employment Opportunity (EEO) to all persons regardless of race, gender, military status, disability, or any other status protected by law. Candidates for this position must be legally authorized to work in the United States and will be required to provide proof of employment eligibility at the time of hire; Nissan uses E-Verify to validate employment eligibility.

NISSAN FOR EVERYONE

People are our most valuable assets, and diversity and inclusion are the key to maximizing the power of each individual member of our team. When everyone belongs, the power of NISSAN is undeniable. Our Corporate Diversity Initiative aims to improve business results by ensuring that our workplace and core businesses meet the unique needs of our employees and customer base.

Nissan is committed to creating a culture where everyone belongs and employees, customers, and partners feel respected, valued, and heard. We have over 10 Business Synergy Teams (BSTs) across the U.S. and Canada that connect employees – with shared characteristics or interests – build allies, and foster a company culture where all employees feel supported and included.

Nissan also values inclusion in all areas of our business as we strive to mirror the diversity of our customer base and the communities where we do business. We are committed to procuring innovative goods and services, retailing our products and communicating from a diverse perspective which will help us continue to offer our customers competitively designed, market-driven products.

Join us as we carry our commitment to diversity and inclusion into the future.

Franklin Tennessee États-Unis d'Amérique