UK Pensions Team Manager

UK Pensions Team Manager - Sheffield

We’re hiring! We are looking for experienced pensions professional to join our managerial team. For this role we are looking for an energetic pensions professional who has the ability to engage a team to fulfil the best of their potential. Managerial experience is preferred but not essential. This role my suit an experienced Senior Administrator or similar, looking to take the next step in their career.

We will help you to nurture your existing skills, and help you to find the best of you. You will have a proven record in colleague engagement. You will know what really makes a team tick, and through empowering colleagues you will drive success in a fast paced environment. We are looking for a leader with strong interpersonal skills, who is passionate about colleague development and positively impacting the careers of our colleagues. You will be dedicated to providing a client service that we can be proud of. You will go above and beyond to ensure that we deliver a quality service which represents the team you manage. You will be willing to continue to learn in a fast paced business, as part of a determined team with a strong bond, in an environment where you feel at home. You will have opportunities to progress your career, and you will benefit from a market leading benefits package.

For more information about this exciting opportunity, please read on!

Life at Aon

Aon is a global firm with local values. We are committed to offering opportunities to colleagues from all backgrounds. We build close teams based on the same ethos, across the globe. We work as one, as Aon United. At Aon, we follow the hybrid workstyle. This gives you the best of both worlds, working at least 50% of your time in the office but with the flexibility to do this however it suits you. We believe this helps us build and retain these bonds and a togetherness to achieve our collective and personal goals through continuous development, whilst also providing a work life balance which enhances wellbeing. Our office spaces are modern and vibrant workspaces where teams can work and thrive off the social connections this provides.

This role will be based in our Sheffield office in the lively Ecclesall Road area of Sheffield with many shops, a gym, restaurants and bars close by. Commuting is easy with great public transport links and parking available in the area.

The Sheffield team is a team of around 150 colleagues with many different roles including Project Teams, our unique pensions service centre, our core administration teams and IT colleagues. We are not a huge team, and this gives us the ability to recognise achievements and connect with people on a personal level. This is the best of both worlds, the scale of opportunities working for a global firm provides, with a non-corporate feel where you can be rewarded for your career accomplishments.

The team is a hard working diverse team with a strong but inclusive bond, with many social events and opportunities we would like you to be a part of. As a firm we are committed to wellbeing and offer many wellbeing initiatives including social and wellbeing zones within the office, to healthcare and support and two additional wellbeing days off a year to allow colleagues to recharge. Whilst most companies have a benefits structure in place, we believe ours is truly outstanding and can be tailored to suit your own individual needs. Our Sheffield office is an energetic, lively and friendly environment where colleagues can develop and be recognised for the part they play in our team. Our management team is committed to colleague development and we take pride in building careers and seeing colleagues flourish. We would really value your energy, your leadership and your willingness to grow with us. We would love to talk to you about joining our team.

Your Role at Aon

As a Team Manager, you will be responsible for ensuring that we provide a high quality administration service for internal and external clients by:

• Owning and driving performance activities in the team including goal setting, and holding colleagues accountable for performance in line with SMART objectives.

• Driving colleague engagement through regular 1 to 1 meetings, reviewing performance and providing constructive feedback.

• Further enhancing colleague engagement by empowering colleagues and providing clear career guidance, connecting with colleagues to understand them as people and building an understanding of what drives them to succeed and bring their best work.

• Managing the recruitment process to ensure expertise and resource levels are maintained and hold a clear succession plan for your team, keeping on top of the talent review process, and identifying and addressing knowledge gaps to minimise risk to the business.

• Organisation of the team’s workloads to ensure all priorities and deadlines are adhered to.

• Using data to understand your team’s performance including productivity, quality and training requirements.

• Identifying areas where processes need to be tightened and management of risk – encouraging a “right first time” approach.

• Holding a constant open and honest dialogue with all internal stakeholders, building strong relationships with senior leadership and client management teams.

• Providing oversight and leadership on projects to ensure understanding of resource requirements and project deliverables impacting team capacity.

• Driving and promoting the implementation of best practice on the team and ensuring consultation with relevant stakeholders in line with agreed change management processes.

• Promoting healthy recognition practices on the team – recognising strong performance and promoting a positive working environment where colleagues can thrive.

• Ensuring budgetary requirements are adhered to – including close management of holidays, expenses and overtime.

• Supporting strategic projects – for both existing and new clients.

• Comfortable speaking to clients and taking ownership and accountability for providing a strong client service.

How this opportunity is different

Every day, our colleagues make a difference to people’s lives, work with the best, own their potential, and value one another. Together, we share this one purpose: to empower economic and human possibility around the world. This unifying goal is at the heart of our identity, and it lives in everything we do. We want you to join us.

You will be given opportunities to shine. We will invest in you and we will help to create the best version of you. We will value your contribution every day, and we will recognise your achievements and help you to build a successful career. Ultimately, we want you to feel fulfilled and happy in your role to enable you to produce your best work. As part of our diverse and established team, you’ll bring valuable skills and expertise to Aon. Pensions experience is not required but a willingness to learn and a determination to provide excellent client service is a must.

Skills and experience that will lead to success

• Proven in colleague development/coaching

• An engaging person with strong interpersonal skills

• Proven experience of building strong relationships, both internally and with clients.

• Ability to carefully plan resources and deliver to multiple deadlines.

• Ability to identify and implement best practice

• Strong analytical skills.

• Excellent communication skills, both verbal and written.

• Excellent attention to detail and commitment to provide ongoing quality.

• Proven record in ensuring best practice

How we support our colleagues

In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on ReasonableAdjustments@Aon.com

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

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