Overview

CAREERS TO SMILE ABOUT

At PepsiCo, you’ll discover a place where our mission is to create smiles around the world. With a portfolio of more than 500 beloved brands including, Gatorade, Lay’s and Quaker, our work touches millions of people every day. At the heart of the company is a team of thinkers, creators, and problem-solvers who collaborate to innovate and turn ideas into action. Driven by innovation and a focus on creating joyful moments through food and drinks, our decisions are guided by consumer centricity, creating opportunities for our associates to do meaningful work and make a lasting impact in the communities we serve. Whatever your role, you’ll be part of a global community that values your ideas and empowers you to make an impact, on your career and on the world around you.

Responsibilities

The Opportunity

Execute customer and sales master data activities for the assigned market, ensuring accurate and timely processing in accordance with established procedures, business rules, internal controls, and service-level expectations. The position supports the continuity and reliability of the operation by maintaining accurate information in the corresponding systems, following up on requests, resolving basic operational issues, and communicating effectively with internal stakeholders.

Your Impact

As Sales Admin & Ops Asst Analyst your functions would consist of:

• Process customer and sales master data requests accurately and within established KPI's targets.

• Execute customer creation, updates, deactivations, route changes, seller assignments, visit-frequency changes, and other assigned master data activities.

• Validate that requests contain the required information and approvals before execution.

• Follow established procedures, business rules, market requirements, and internal controls.

• Maintain accurate records in SAP, trackers, request-management platforms, and other operational tools.

• Monitor assigned requests and follow up on pending or incomplete information.

• Communicate request status, missing information, and operational issues clearly to stakeholders.

• Escalate system issues, unusual requests, potential business impacts, or process deviations to the appropriate owner.

• Maintain process documentation and training materials updated with support from the process owner.

• Participate in knowledge-transfer, cross-training, and backup activities to support service continuity.

• Support process improvements, standardization initiatives, and the implementation of new tools or procedures.

Qualifications

Who Are We Looking For?

Experience

• Experience in master data, sales administration, customer service, commercial operations, data processing, or a related operational area.

• Experience working with transactional systems such as SAP or similar enterprise platforms is desirable.

• Basic knowledge of customer, sales, routes, sellers, or commercial master data processes.

• Ability to follow detailed procedures and business rules.

• Strong attention to detail and commitment to data accuracy.

• Ability to organize and prioritize multiple requests.

• Basic analytical and problem-solving skills.

• Effective written and verbal communication.

• Ability to collaborate with internal stakeholders and team members.

• Proficiency in Microsoft Office tools, particularly Excel, Outlook, and Teams.

• English proficiency sufficient to understand documentation and participate in basic operational communication is desirable.

If this is an opportunity that interests you, we encourage you to apply even if you do not meet 100% of the requirements.

What can you expect from us:

• Opportunities to learn and develop every day through a wide range of programs.

• Internal digital platforms that promote self-learning.

• Development programs according to Leadership skills.

• Specialized training according to the role.

• Learning experiences with internal and external providers.

• We love to celebrate success, which is why we have recognition programs for seniority, behavior, leadership, moments of life, among others.

• Financial wellness programs that will help you reach your goals in all stages of life.

• A flexibility program that will allow you to balance your personal and work life, adapting your working day to your lifestyle.

• And because your family is also important to us, they can also enjoy benefits such as our Wellness Line, thousands of Agreements and Discounts, Scholarship programs for your children, Aid Plans for different moments of life, among others.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We respect and value diversity as a work force and innovation for the organization.