Senior

Art Director, Campaigns

Santa Clara, United States · Hybrid

Company Description

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.

Join us to put AI to work for people.

Job Description

The ServiceNow Creative Brand & Strategy team is a passionate team of creative thinkers and doers, responsible for shaping the future of the ServiceNow brand. We’re looking for an Art Director with a history of creating award-winning work across touch-points and media types.

About You:

You’re a strategic, conceptual thinker, who knows how to push the boundaries of storytelling and execute down to the smallest detail. You see every brief as an opportunity to elevate both that specific assignment and the brand.

You’ll partner with other creatives and a world-class cross-functional team to create work that transcends the category, helping build a defining brand – and the defining enterprise software company – of the 21st century. Projects will vary, from film to social to digital and beyond, and you’ll work with both internal teams and external partners to bring your ideas to life.

Qualifications

Key Responsibilities and Qualifications: This is an individual contributor role.

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
8+ years of experience as an Art Director at in-house or at a top-tier creative agency, with a portfolio that includes work for modern technology brands.
Work closely with a Creative Director, Campaigns on conceptual development, design, and execution across key marketing briefs.
Strong background in concept and art direction with fluency across channels -digital, social, film, print, and more.
Comfort working in a fast-paced environment and experience scaling ideas under tight timelines.
Passionate about craft and committed to building systems and stories that elevate brand presence over time.
Value collaboration and feedback, and thrive in cross-functional environments with marketing, design, and product teams.
Experience working with or designing with AI and emerging technologies.
Expert in industry-standard design and collaboration tools such as Adobe Creative Cloud and Figma.

JV20

For positions in this location, we offer a base pay of $102,300 - $140,700, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.