Analista Junior (Health & Benefits)

• Requisition identifier: 202604755

• Location: Lisbon, Portugal

• Employment type: Full time

Description

The Role

As a Health & Benefits Analyst, you will support projects for large and complex clients while managing a portfolio of small and medium-sized enterprises (SMEs). You will develop your expertise in employee benefits and insurance solutions, helping deliver high-quality client service and supporting the development of benefits strategies tailored to clients' needs.

Responsibilities

• Support the management and development of a portfolio of local and international clients and prospects.

• Deliver high levels of client service in line with established operating procedures and quality standards.

• Build and maintain strong relationships with clients, insurers, and internal stakeholders.

• Develop expertise in the health insurance market for both individual and SME clients.

• Assist preparing and reviewing technical calculations, presentations and other client documentation.

• Collaborate with colleagues across different teams to ensure efficient and effective service delivery.

• Assist in the implementation, renewal and administration of new and existing flex benefits schemes

• Create benefits and payroll reports.

• Monitor own workflow to ensure service levels are achieved.

• Online back-office sites user.

• Help provide an efficient, professional service to meet client needs and to promote WTW brand.

• Control mailboxes for different clients, using a correct and polite language.

• Develop technical knowledge and skills in flex benefits area.

• Look for improvement in all processes.

• Develop efficiency through all the tasks.

Qualifications

• Bachelor's degree in Mathematics, Accounting, Business Administration or a related field

• Strong analytical and problem-solving skills with excellent attention to detail.

• Ability to build and maintain effective client and stakeholder relationships.

• Proficiency in Microsoft Office applications, particularly Excel, PowerPoint, and Word.

• Strong communication and interpersonal skills.

• Fluent Portuguese and a strong command of English, both written and spoken.

• Committed to quality: continuously works to achieve the highest quality standards.

• Team player: ability to work independently as well as in a team.

• Multi tasks: able to work in more than one project at the same time.

• Organized; able to work and think in a methodical and orderly way.

• Conceptual; ability to go beyond the details and see the big picture.

• Results-driven; focused on achieving results that promote business success.

Why WTW?

At WTW, we offer more than just a job; we offer a career.

Work-Life Balance

• Enjoy flexible working hours and hybrid working options designed to support your lifestyle and wellbeing.

Competitive Compensation

• Benefit from an attractive and performance-related remuneration and benefits package.

Global Exposure

• Join a leading international consultancy and work with renowned clients across a broad range of industries.

Career Development

• Accelerate your professional growth through on-the-job learning, mentoring, and access to specialist training programs.

Collaborative Culture

• Be part of a supportive, inclusive, and dynamic team where ideas are valued and successes are shared.

Meaningful Impact

• Take ownership early, work directly with clients, and contribute to delivering impactful solutions.

Community and Celebration

• Participate in corporate events, social initiatives, and celebrations that recognize both individual and team achievements.