Administrative Assistant (hybrid-Burlington, VT)

We are seeking a highly skilled and proactive Administrative Assistant to provide shared support to the Captive Management and Captive Consulting teams. This role is ideal for a professional who thrives in a fast-paced, matrixed environment and enjoys working across teams, priorities, and colleague levels. The successful candidate will be a trusted operational partner, supporting both day-to-day administrative needs and a wide range of projects. Microsoft 365 proficiency, strong communication, exceptional organization and self-management skills are essential.

Location: Hybrid- Burlington, Vermont (Minimum 3x a week in office)

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

What the day will look like/Key Responsibilities:

Administrative & Operational Support

• Serve as a Super User for Aon Connect entries and maintenance (training to be provided)

• Prepare and support Executive Leader expense reports

• Coordinate complex travel arrangements and logistical support

• Manage calendars and schedule meetings

• Support mail services including preparing shipping labels and scanning mail

• Manage and respond to Bridger inquiries

• Order office supplies

• Serve as a critical and professional team member within the broader Admin support team, supporting the Office Manager and Operations Coordinator as needed.

Project & Business Support

• Schedule and support meetings and events, including:

  • Order, set-up, etc. lunches and/or other refreshments for client and other meetings
  • Post meeting clean-up
  • Assist guest upon their arrival and during their stay
  • Assist with arranging other ACIM meetings and Conference events, under the guidance and support of the Operations Coordinator and Office Manager

• Support office leaders in the areas of colleague onboarding, training initiatives, and staff scheduling by:

  • Replication of Microsoft Planners for new joiners (colleagues and clients),
  • Assisting with system access requests,
  • Sending training invites, survey requests, etc.

• Compile and distribute time report data.

• Assist with creating PowerPoint or other materials

• Support the maintenance of SharePoint sites, Excel spreadsheets, databases, PowerPoint presentations, and Word documents, under the guidance of the Operations Coordinator and/or other leaders.

• Provide business development and consulting support, including:

  • Pipeline updates
  • Aon Connect maintenance
  • Campaign management support
  • Marketing materials coordination

Document & Information Management

• Support the management of shared drives and SharePoint sites, including:

  • File cleanup and reorganization
  • Ongoing document management and maintenance

• Perform PDF-to-Word conversions and document formatting as needed

• Maintain version control and ensure consistency across shared materials

How this opportunity is different

This role plays a critical part in enabling colleagues across Captive Management and Captive Consulting. The Administrative Assistant will support operational excellence, effective communication, and seamless coordination across teams—contributing directly to the success and visibility of our captive and consulting businesses.

Skills and experience that will lead to success:

• Strong proficiency with Microsoft 365, including: SharePoint, Word, PowerPoint, Excel, Planner, OneNote, and Copilot

• Strong organizational and attention to detail skills, with the ability to manage multiple competing priorities

• Strong written and verbal communication skills, with ability to maintain confidentiality

• Ability to comfortably work with individuals at all levels of the organization

• High attention to accountability and commitment to quality

• Ability to adapt quickly and reprioritize as business needs evolve

• Professional discretion in handling sensitive and confidential information

• Skills: Telephone triage; proofreading

Pay Transparency Laws:

The salary range for this position (intended for U.S. applicants) is $26-$30 per hour. The actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant’s geographic location.

Summary of Benefits:

Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon’s discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.

For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances.

Aon is not accepting unsolicited resumes from search firms for this position. If you are a search firm, you will not be compensated in any way for your submission of a candidate, even if Aon hires that candidate. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

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