Senior
Associate Customer Development Manager (Kelantan, 03, MY)
No Relocation Assistance Offered Job Number #175279 - Kelantan, Kelantan, Malaysia
Who We Are
Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specialising in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!
Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.
Job Summary :
As the Customer Development Manager - Direct Trade (Operations), you are responsible for achieving sustainable growth in sales, profitability, market share and product distribution. You will also play a crucial role in strengthening organizational effectiveness and efficiency.
What you will do:
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Manage and drive In Store Execution for all new product launches and Big Hits to deliver 5P's KPIs including planograms and reduce Out of Stock issues
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Provide monthly reporting on competitor, category and product information and publish new launch status in Distribution, Market Shares and In Store Execution
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Lead a team of Merchandisers to ensure effective coverage, frequency of visiting the assigned stores or customers and 5P's execution
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Coach and give feedback to the team to effectively execute the company plan and strategies
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Propose sales order during every store visit, consistently check for correct product assortment, effective utilization of POP and availability of pricing
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Procure additional second site displays for planned promotions or to reduce stocks inventory and stocks aging at the store level
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Develop the customers through relationship building and customer focus execution
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Perform other duties as assigned
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Comply with all policies and standards
Minimum Requirements:
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Bachelor’s Degree in business related studies
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At least 5 years of Sales Operations experience in the FMCG business
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Strong cross-functional collaboration skills to drive executional excellence and business results
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Strong commercial understanding and analytical skills
Our Commitment to Inclusion Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.
Equal Opportunity Employer Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.
Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.
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