Mid-Level

Business Analyst

Sofia, Bulgaria · Hybrid

Job Description

We're looking for a curious and analytical professional who thrives on solving problems with data. In the Business Analyst role, you'll work with global teams, support key business decisions, and help improve the quality and efficiency of our data operations.

Key Responsibilities: Data Processing & Analysis

Analyze structured and unstructured data to support business operations and decision-making.
Monitor and validate data completeness, accuracy, and consistency using BI tools and SQL.
Investigate anomalies and resolve data quality issues in collaboration with local and global teams.

Client & Stakeholder Support

Respond to client and internal queries with accurate and timely feedback.
Attend daily stand-ups to track progress, report blockers, and align with team priorities.
Ensure deliverables are met on time and aligned with client expectations and internal KPIs.

Automation & Process Improvement

Identify and participate in initiatives to automate repetitive tasks.
Contribute to process documentation, QA dashboards, and internal tooling enhancements.
Support strategic projects aimed at improving operational workflows.

Cross-Functional Collaboration

Communicate and coordinate with product managers, analysts, technical and business teams.
Take ownership of sub-projects and drive task execution across global teams.
Maintain clear operational documentation and SOPs.

What We’re Looking For:

2-3 years of experience in data operations, analytics, or a related field.
Solid SQL skills.
Proven experience with data visualization tools (e.g., Tableau, Looker, Power BI).
Strong analytical mindset and attention to detail.
Great communication skills and attention to detail (crucial when working with data that people rely on to make decisions).
Fluency in English (written and spoken).
Ability to work independently and manage multiple priorities.
Business-driven mindset.

Nice to Have:

Knowledge of e-commerce data and industry trends.
Exposure to agile workflows or data product development.

We offer:

Food vouchers € 62
Additional Medical Insurance, incl Prophylactics, Outpatient care, Inpatient care, expenses for medications and medical products
Life Insurance
Multisport card (self-funded by the employee)
A Hybrid model of working: 3 days of the week you work from home (home office), 2 days from the office.
Additional paid leave of 3 days in case of no overdue leave days from previous year
Free access to LinkedIn Learning platform

In addition:

Working in an international organization, once you become a specialist in your field, you can count on numerous programs offering development or relocation to other departments or countries. Your development is important to us!
Stable employment in a dynamic and international environment with an established position on the market.
Volunteer time off (Global Volunteer Day)
Free Employee Assistance Program (EAP) – confidential counselling for emotional well-being
Office located close to the city center, easily accessible by public transportation

All documents will be treated in the strictest confidentiality.

Only short-listed candidates will be invited for an interview.

#LI-SG1

Additional Information

Our Benefits

Flexible working environment
Volunteer time off
LinkedIn Learning
Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion