Senior, Expert

Area Sales & Operational Excellence Leader

Lisle, US, Dallas · On-site

Company Overview

Founded in 1910, KONE is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our world’s cities better places to live by providing innovative solutions that help make people’s journeys safe, convenient and reliable. _Our operations in over 60 countries around the world has helped us achieve our position as an innovation and sustainability leader with repeated recognitions by Forbes, Corporate Knights for clean capitalism and others.

Job Overview

Are you ready to make your next career move to join our team as our Area Sales & Operational Excellence Leader for KONE Americas?

Do you enjoy translating strategic priorities into clear initiatives, milestones, owners, KPIs, and decision points?
Does supporting standards work, process simplification, and continuous improvement motivate you?
Do you thrive in areas where you design and facilitate operating reviews, scorecards, dashboards, and action registers that connect sales performance, customer outcomes, and financial performance?
Are you skillful with anticipating barriers and coordinating corrective action before performance is at risk?
Do you demonstrate a passion for reinforcing leadership expectations, stakeholder engagement, and sustained behavior change?
Are you committed to promoting strategic agility, customer satisfaction, accountability & ownership, excellent communication?

If you answered a resounding YES to these questions, then we have an amazing opportunity for you!

Location of position: Lisle, IL or Allen, TX.

Job Duties As our Area Sales & Op Excellence Leader, you will be accountable for translating business strategy into disciplined, visible, and measurable execution across sales, operations, and enabling functions. The role establishes the operating cadence, performance management routines, governance, and cross-functional action tracking needed to ensure functional and business commitments stay on track, risks are escalated early, and results are delivered against strategic priorities.

You will bring 10+ years of progressive and successful experience in sales ops, business ops, commercial excellence, operational excellence, strategy execution, transformation, or field/business leadership to KONE. You will use the knowledge gained through your bachelor’s degree in business, Engineering, Operations, Finance, Marketing, or related field required. MBA or relevant advanced degree preferred.

Other Listed Duties

Support adoption of new operating models, tools, reporting routines, and business practices.
Drive follow-through on functional and business actions by clarifying owners, due dates, dependencies, and escalation paths.
Maintain a single view of execution progress and ensure leaders have timely visibility to commitments, gaps, and trade-offs.
Prepare concise executive updates, issue papers, decision recommendations, and performance narratives that enable faster decision-making and stronger accountability.

Other Hiring requirements

Lean Six Sigma, PMP, Agile, Prosci, or similar certification preferred.
Advanced proficiency with Microsoft 365, Power BI, CRM, and analytics tools.
Proven track record improving execution and business performance across teams.
Experience with executive dashboards, governance processes, and performance management.
Industry experience in construction, manufacturing, industrial, B2B, or complex project environments preferred.Proven ability to lead through influence across senior leaders, matrixed teams, and dispersed stakeholders.
Strong expertise in sales operations, commercial excellence, business performance management, operational excellence, and governance practices within complex cross-functional environments.
Proven ability to translate strategy into execution through KPI development, performance reporting, executive reviews, project management, process improvement, and risk mitigation.
Exceptional analytical, financial, communication, and stakeholder management skills, with the ability to influence senior leaders and drive alignment across matrixed teams.
Results-driven leader who fosters accountability, continuous improvement, change adoption, and data-driven decision-making while delivering measurable business outcomes.

About KONE

At KONE, we foster an innovative and collaborative culture, valuing each individual's contribution. Employee engagement and sustainability are key focuses, promoting ethical practices and mutual respect. We're proud to offer experiences and opportunities to help you achieve career and personal goals while maintaining a healthy work-life balance.

We hire individuals who value culture because we believe culture drives innovation:

We value your authentic self.
Collaborative, creative, and supportive work environment.
Passionate about safety, quality, and innovation
We care about the communities where we live and work.

Just some of our many benefits include:

Competitive salary
Flexible work schedule
Opportunities to learn and grow
401K Employer Match
401k Employer Non-elective Contribution
Well-being Program
Medical, Prescription, Dental and Vision Insurance
Digital Health Solutions & Telehealth
Health Savings Account (HSA)
Flexible Spending Accounts (FSAs)
Employee Family Assistance Program (EFAP)
Family & Medical Leave
Parental Leave
Leave to Care for a Domestic Partner
Paid Time Off & Holidays
Company Paid Life and AD&D Insurance
Supplemental Life and AD&D Insurance
Company Paid Short-term and Long-term Disability
Buy-Up Long-term Disability
Critical Illness Insurance
Hospital Indemnity & Accident Insurance
Identity Theft Protection
Legal Insurance
KONE Credit Union
Tuition Reimbursement
Commuter Benefits

Annual Base Pay Range: The hiring range for this role in Lisle, IL location is $179,200 – $235,200. The compensation package offered will depend on candidate’s ability to meet the requirements of the role, needs for the business strategy, and a range of factors unique to each candidate, including their skill set, years and depth of experience, certifications, and location.

We will also consider candidates in the following areas. Below are the different ranges applicable to those locations:

Dallas, TX area hiring range: $179,200 – $235,200.

Variable Compensation KONE Annual Bonus plan at 20% Target Incentive (60/40) based on achievement of company goals and individual goals.

Come share your passion and energy to make a positive impact at KONE for our customers and your career!

*Beware of Recruitment Scams!*

KONE is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. We will consider for employment all qualified applicants, including qualified applicants with arrest or conviction records, in accordance with applicable federal, state, and local fair chance laws. Read more on www.kone.com/en/careers/

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.