Senior Product Definition Analyst

Job Title

Senior Product Definition Analyst

Summary :

The Face Biometrics Subject Matter Expert (SME) provides deep technical expertise on face recognition and liveness technologies to ensure Amadeus solutions are robust, secure, compliant, and operationally fit for purpose. The role supports product, engineering and research teams across the full lifecycle, from design and validation to deployment and operational support.

In this role you will

Key Accountabilities

• Act as the technical authority for face biometrics, including face recognition, liveness detection, and related technologies.

• Provide expert input and validation during solution design, architecture reviews, and technical decision‑making.

• Support investigation, diagnosis, and resolution of biometric‑related issues impacting performance, accuracy, or reliability.

• Advise teams on hardware and sensor considerations (e.g. cameras, environmental constraints) affecting biometric quality.

• Contribute to the definition and maintenance of technical standards, best practices, and guidelines for face biometrics.

• Collaborate with product, platform, research and engineering teams to ensure end‑to‑end coherence of biometric solutions.

• Support internal and external stakeholders during incidents, escalations, and customer discussions requiring biometric expertise.

Scope & Impact

• Applies expertise across multiple products, components, or initiatives involving face biometrics.

• Influences architectural and technical choices through expert advice, without formal people or delivery management responsibility.

• Acts as a reference and escalation point for biometric topics within the organization.

• Performs laboratory experiments to gather data and assess the effectiveness of systems and algorithms. Prepares and issues reports to communicate findings and inform decisions.

About Ideal candidate

• Strong expertise in face recognition and liveness detection technologies.

• Solid understanding of biometric system constraints, including hardware, environment, and operational context.

• Experience addressing biometric performance and quality challenges.

• Ability to communicate complex technical topics clearly to technical and non‑technical stakeholders.

• Analytical mindset with strong problem‑solving skills.

• Works closely with cross‑functional teams in a collaborative and advisory role.

• Engaged both proactively during design phases and reactively during operational support when needed.

• Focused on technical excellence, pragmatism, and knowledge sharing.

What we can offer you:

• ? A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer.

• ? A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.

• ? Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.

• ? A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.

• ? A hybrid working model - We want our employees to do their best work, however the hybrid model works best for them.

• ? A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.

• ? A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.

• ? A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose

Join us and take your career to the next level while making a significant impact on product development and user experience!

#LI-EMEA

Diversity & Inclusion

Amadeus aspires to be a leader in Diversity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.

Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.

Be aware of recruitment scams

Amadeus Group never charges fees, requests payment, or asks for financial information during recruitment. All legitimate opportunities are communicated solely through official Amadeus channels, including our careers website. Any payment request or outreach via unofficial platforms (e.g., WhatsApp, Telegram) should be treated as fraudulent.