HEAD OF COMMERCIAL DIGITAL PORTFOLIO

Purpose of the job

This is a dedicated role that is accountable for the entire Commercial Portfolio to partner with Sales, Trade and Marketing in shaping and delivering digital products that generate the intended value and support business growth. Act as Portfolio Owner, the role will work closely with Digital Value & Innovation to enable governance and robust business cases, is accountable for the overall value delivery of the Portfolio and manages the budget & prioritization inside the Portfolio and the Function that the Portfolio delivers value for.

Key Accountabilities

Effective business partnering

• Manages the engagement with key stakeholders above and between Portfolios.

• Owns the success of the Portfolio, business value and landing of the change in all parts of the organization.

• Partner with functional leadership team to address resistance or frictions for change, identify change agents and catalysts that underpin the full adoption & utilization of products.

• Champion the adoption of new mindsets, behaviors, and working practices that support digital transformation and organizational agility

Portfolio Leadership

• Accountable for delivering the Products within scope, time and budget; Balances the need for fast and flexible delivery with long term sustainability & efficiency goals

• Establish a clear vision and value propositions that Commercial Portfolio supposed to deliver, ensure alignment with the company’s strategic commercial goals, and effectively communicate with team and cross-functional stakeholders

• Establish and enforce robust governance frameworks for project delivery, including standards, methodologies, and performance metrics

• Lead annual and quarterly portfolio planning and review processes with commercial leadership to continually drive the portfolio vision and recognition for value creation

• Manages Product budget decisions as well as financial risks and opportunities.

• Empowers the Product Owners and the Product Teams to deliver successfully; Resolve impediments that goes beyond the Portfolio that could impact the team’s success

Team Management

• Provide clarity, governance and tool to support the team in initiative approvals, decisions documentation, follow-up, resolving blockers and tracking performance

• Fosters an environment in which team members work together and motivate each other to perform in engaged and high-performing teams.

• Lead, develop and upskills Product Owners and Product Managers in the team – build holistic capabilities combining technical and business partnering domains

Key requirements:

• Education Requirements: Bachelor or master’s degree in business administration, information technology, engineering or a related discipline

• Language Requirements: Good command in English & Vietnamese, both written and spoken

• Years of Experience: 8+ years of working experience in the related functions with minimum 3+ years in the management role

• Additional skills requirements

• Proven experience in managing a team of teams

• Excellent leadership skills

• Strong problem solving and communication skills

• High degree of resilience and an ability to deal with ambiguity, stress and the ability to shape & carry the Portfolio. Turning it around where needed

• Able to navigate and reconcile divergent stakeholder views to avoid delay or impact on product delivery

• Able to build trusted relationships with key stakeholders through credibility, trust, and rapport at all levels, both within and outside of the organization

• Strong understanding of business and processes

• Navigate senior relationships and support effective decision making throughout the products.

• #LI-DNI