Account Strategist, Engage, Google Customer Solutions (English, Bahasa Indonesia)

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.

• 2 years of experience in digital advertising, consultative sales, digital media sales, business development, online media environment, or digital marketing role.

• Ability to communicate in English and Bahasa Indonesia fluently in order to interact in this customer-facing sales role.

Preferred qualifications:

• Experience in online media, sales and business development.

• Experience structuring and implementing initiatives with sales teams.

• Experience in working with Indonesian Business-to-Consumer (B2C) vertical.

• Ability to work in teams and take initiatives.

• Excellent detail-oriented skills, with the ability to complete large volumes of work with high quality.

About the job

Businesses of all shapes and sizes rely on Google’s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.

As an Account Strategist in Google Customer Solutions (GCS), you will be promoting to GCS strategic customers. With a more focused portfolio of clients, you will understand clients marketing objectives and build strategies to meet those goals, in part by improving campaign performance, implementing best practices, driving Google product adoption, and influencing customer budgets.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Responsibilities

• Manage a portfolio of businesses and develop a comprehensive understanding of their business challenges, marketing objectives, and success metrics.

• Collaborate within the team, aligning workflow among team members to execute plans and ensure accountability to meet or exceed goals while prioritizing and delivering outstanding customer experience to Google's partners and clients.

• Pitch and consult with customers proactively to support annual digital marketing discussions and budgets.

• Implement creative ways to improve our customer relationships, tailor and share performance-enhancing suggestions and promote other Google products.

• Identify key client stakeholders and consult with customers proactively on calls and in person to support annual digital marketing discussions and budgets. Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.