Quality Manager - Danville Manufacturing, VA

At JTI we celebrate differences, and everyone truly belongs. 46,000 people from all over the world are continuously building their unique success story with us. 83% of employees feel happy working at JTI.

To make a difference with us, all you need to do is bring your human best.

What will your story be? Apply now! Learn more: jti.com

Location : Danville, VA (USA). Please note that this role is not remote. Please apply until the 21st of August 2026. Role: permanent. Please note that only selected candidates will be contacted and there may be a few weeks of delay.

Quality Manager – Danville Manufacturing, VA

Position Purpose

The incumbent is responsible for leading quality activities in order to produce in accordance with the Company requirements and the Quality standards through the organization of systematic activities in monitoring, maintenances, and improvement of quality, prioritization, and allocation of resources (staff and finance) in all areas of Quality Department. Establishing and optimization of quality processes, projects and ways of working during the start-up of the new factory. The incumbent will take ownership for introducing JTI Quality systems to track improvements of KPIs and establish local process for reporting of those KPIs at a local and global level. The incumbent will ensure good and efficient cooperation between production and maintenance teams, motivating and guiding them along improvement process while maximizing knowledge transfer.

Knowledge, Skills, Experience Required

• University or technology degree in business administration, engineering or similar.

• 3+ Years in Management Positions, 5+ years in Quality. Knowledge in methods of solving problems in teams, root cause analysis, statistical process control and ISO standards.

• Fluency in English (Oral and written).

• Advanced PC skills (MS Office applications), SAP and preferable knowledge in Production Planning and Budget Preparation Process.

Main Areas of Responsibility

• Establishe, manage, plan, organize and supervise the activities of the Quality Department in accordance with the quality policies and procedures to ensure product compliance with the specified requirements and continuous quality improvement.

• Responsible for targets setting for quality part (Quality KPI) within the annual and strategic planning process (ASP). Controls their fulfillment and ensures the analysis of the causes of the deviation. Bears the responsibility for proper development of programs on improvement, as well as assessment of their effectiveness.

• Responsible for the organization of the product quality control activities to ensure product compliance with the established requirements and regulations.

• Responsible for the organization of the quality acceptance of new products, materials, new and modified units, and equipment.

• Manage the process of procedure development for quality control, assurance, and improvement controls, and assesses their effectiveness.

• Responsible for provision and observance of the necessary technical standards for manufactured products, raw materials used, and laboratory equipment (specifications, bills of materials and usage rates, Standards, and technical regulations).

• Provide control over the condition and mode of operation of the quality measurement equipment. Plans and provides the necessary laboratory measurement equipment (in accordance with the Company standards and legal requirements) Bears the responsibility for the planning of CAPEX projects on laboratory equipment.

• Leads the process of internal audits of the QMS with consideration of the status and importance of the processes as well as the results of the previous audits in accordance with the requirements of ISO 9001/19011 and the requirements of the Company. Provides control over the correctness of the documentation of internal audits. Responsible for the organization and conduction of external audits of QMS. Controls the preparation and conduction of the Management Review meetings. Bears the responsibility for the QMS documentation management, proper approval, documentation, and distribution of new or revised quality procedures to involved personnel.

• Bears the responsibility for the organization of improvement activities on product quality and production processes efficiency, identifies the needs for quality improvement, controls the development and implementation of improvement programs in order to increase the effectiveness of quality management.

• Controls the timely submission of specified quality reports.

• Supports subordinates in carrying out of their responsibilities and ensure that they have proper instructions, training, necessary information and developing opportunities, as well as evaluates their performance.

• Health and Safety: Any Manager having charge over a function or department shall:

  1. Understand health and safety hazards and risks relevant to their department, function, or process. Ensure that appropriate control measures are known and implemented in order to maintain a healthy and safe workplace for employees within their area of responsibility.
  2. Ensure that safety methods are developed, and all employees receive appropriate health & safety training and required qualifications, and are competent to do the work safely.
  3. Know Legal and JTI health and safety requirements applicable to their department, function, or process and ensure compliance.
  4. Promote a positive safety culture, actively demonstrate commitment to health and safety, lead by example, and take actions to continuously improve health and safety performance.

What We Offer

At JTI, we are proud to be recognized as a Top Employer and awarded the Global Equality Standards certificate, continuing our commitment to equal pay and equal opportunities. Our culture is what makes JTI a fun and exciting environment to work in. We value integrity, trust, empowerment, and freedom – freedom of choice, freedom of thought, freedom of expression, and freedom to be yourself. We ask for accountability, ownership, results, and collaboration.

And we care for our people's well-being. In addition to the salary, you can enjoy the following benefits:

• Annual Performance-based Bonus

• Employee Stock Purchase Plan

• Personal Development Programs

• Medical, Dental & Vision Plan for employees & family members

• Company car/Allowance

• Life Insurance

• Matching 401(K)

• Paid Time Off (PTO)

• Paid Family Leave (20 weeks)

• Short-Term & Long-Term Disability

• Education/Tuition Assistance

• Volunteering Activities

• Employee Assistance Program (counseling services for employees & family member

Are you ready to join us? Build your success story at JTI. Apply now!

Next Steps

After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with Talent Advisor > Assessment tests > Interviews > Offer. Each step is eliminatory and may vary by role type.

At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.