Mid-Level

Sales and Support Manager

Airbus

Shanghai, China · On-site

Job Description:

To ensure highest possible level of customer satisfaction and feedback to Satair relevant functions or relevant Satair management on areas of required improvement
To meet goals and success criterions for sales/marketing tasks in own sales area
To prioritize own tasks in close cooperation with Head of Sales and Support
To plan/manage/coordinate own sales and activity plans in close cooperation with Head of Sales and Support and Satair (Beijing) Co Ltd’s other Departments
To collect and feedback market intelligence into the organization to ensure qualified services towards the customers.
To create and work with customer account plans within own sales area
To provide regular reporting updates on customers and competitive landscape within own sales area
To ensure/create general sales initiatives, follow up and response
To ensure the establishment of a correct pricing and quotation in own sales areas resulting in optimum profit
To meet sales budget for own sales area based on overall evaluation of the total sales potential in own sales area
To participate in and contribute to the production of relevant quarterly reports and forecast figures for Satair (Beijing) Co Ltd’s sales area
To develop knowledge of products, competitors and political and inter-cultural conditions
To monitor and report conditions in the market place of importance to Satair (Beijing) Co Ltd’s competitive ability, including competitor behavior and activities
To keep the Head of Sales and Support informed about any divergence from agreed budgets and plans including mitigating action to underperformance
To participate in the promotion of cross and up-selling strategies towards growth accounts
Where relevant/required to assist the Product Marketing Department furnishing Satair’s suppliers with information on market conditions and assist/participate in customer meetings

General:

To comply with Satair’s management principles and to live the Satair Values
To comply with current credit policy
To comply with Satair’s quality regulations
To comply with Satair’s ethics and compliance policies
To optimize Satair business procedures through Satair’s IT systems, including SAP, SVA, Business Objects etc
To point out inappropriate conditions in the organization and propose solutions to same
To be well informed and familiar with the latest developments in Satair business
To participate in occupational safety and health efforts
To contribute towards a positive and inspiring working environment

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company: Satair (Beijing) Co. Limited

Contract Type: Permanent

Experience Level: Professional

Job Family: Sales, Marketing & Commercial Contracts

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