Mid-Level, Senior
Modern Workplace, Collaboration & Knowledge Management Specialist
We are looking for a Modern Workplace, Collaboration & Knowledge Management Specialist to help organizations build secure, governed, and user-centric digital workplace environments across Microsoft 365.
This role combines expertise in endpoint management, collaboration platforms, and knowledge management to enable operational excellence, user adoption, and effective knowledge sharing. You will play a key role in designing and optimizing modern workplace solutions that enhance productivity, strengthen governance, and support long-term business success.
Join us as a Modern Workplace, Collaboration & Knowledge Management Specialist and help our clients transform the way employees collaborate, share knowledge, and manage information across the Microsoft ecosystem.
You will bridge business and technology needs by delivering secure, scalable, and well-governed workplace solutions, leveraging Microsoft 365, endpoint management, and knowledge management best practices to drive adoption, efficiency, and continuous improvement.
Key Responsibilities:
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Design, implement, and manage Modern Workplace solutions, including Microsoft Intune, Autopilot, endpoint security, compliance, and device lifecycle management.
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Configure and optimize Microsoft 365 collaboration services, including Teams, SharePoint Online, OneDrive for Business, and Exchange Online.
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Design and govern Knowledge Management frameworks, including repositories, taxonomies, metadata, content lifecycle, retention, and publishing models.
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Integrate knowledge repositories with operational processes such as ITSM, runbooks, SOPs, training materials, and service transition activities.
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Ensure compliance with security, governance, and information protection requirements in regulated enterprise environments.
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Support user adoption, knowledge transfer, and continuous improvement initiatives to maximize business value and operational efficiency.
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