Manager, Corporate Solutions - Program Management Office - Product Governance and Launch

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager, Corporate Solutions - Program Management Office - Product Governance and Launch

Mastercard Corporate Solutions is shaping the future of commercial payments by building innovative products, platforms, and partnerships that help businesses move money smarter, faster, and more securely.

The Product Governance & Launch Center of Excellence serves as the strategic execution engine for Corporate Solutions. The team drives alignment, governance, commercialization readiness, and measurable business impact across a portfolio of high-priority global initiatives.

We are seeking a high-performing PMO Manager to support the governance and execution of strategic product programs across Corporate Solutions. This individual will partner closely with Product, Engineering, Commercialization, Regional Product, and Business Development teams to translate strategy into clear execution plans, drive accountability, and ensure programs deliver against defined business outcomes.

The ideal candidate is a strategic operator who brings structure to ambiguity, drives disciplined execution, communicates with clarity, and influences outcomes across a complex global organization. This role requires strong business judgment, analytical rigor, executive presence, and the ability to operate independently. You will help drive high-impact initiatives that support product execution, commercialization, and growth.

What You’ll Do:

Strategic Program Leadership

• Serve as the PMO lead for assigned Corporate Solutions product programs, acting as the trusted execution partner and central source of truth across scope, milestones, risks, dependencies, decisions, and outcomes.

• Partner with Product and Engineering leaders to translate strategic priorities into clear roadmaps, delivery plans, governance routines, and measurable success criteria.

• Drive execution across complex, cross-functional programs spanning multiple teams, regions, platforms, and enterprise dependencies.

• Bring structure to ambiguous or evolving priorities by clarifying objectives, aligning stakeholders, and creating practical paths to execution.

• Make informed decisions within scope, escalate issues appropriately, and help leadership focus on the highest-impact decisions.

Governance & Executive Communication

• Design and facilitate governance forums that create transparency, accountability, and timely decision-making.

• Prepare executive-ready materials, including steering committee updates, program scorecards, decision papers, and leadership readouts.

• Tailor communication to the audience, ensuring consistent messaging across Product, Engineering, Commercialization, Regional Product, and senior leadership.

• Proactively surface risks, dependencies, tradeoffs, and decision points with clear recommendations.

• Ensure leadership has an accurate, concise, and actionable view of program health, progress, risks, and business impact.

Product Execution & Commercialization Readiness

• Partner with Product and Engineering to ensure strategic initiatives are translated into actionable plans with clear ownership, milestones, and delivery expectations.

• Work closely with Technical Program Management teams to maintain end-to-end visibility across delivery while providing a senior-level, cross-functional view of progress and execution health.

• Support regional product teams by helping translate technical and commercial product details into clear, client-ready context.

• Drive launch readiness, implementation planning, stakeholder alignment, and commercialization governance.

• Ensure programs remain connected to business priorities, including GDV growth, client adoption, implementation readiness, and ROI.

Performance Management & Business Impact

• Establish and manage KPIs, program scorecards, dashboards, and reporting mechanisms to measure execution performance and business outcomes.

• Support business case development and track benefits realization against defined financial, operational, and strategic targets.

• Analyze trends, identify execution gaps, and partner with Product, Engineering, and regional teams to develop corrective action plans.

• Use data, insights, and structured problem solving to inform recommendations and drive continuous improvement.

• Help teams move from status reporting to outcome management, with a clear focus on measurable impact.

Operating Discipline and Continuous Improvement

• Own core program artifacts, including project plans, RAID logs, dependency trackers, action plans, governance materials, and executive status reporting.

• Improve visibility, execution control, and accountability across workstreams.

• Identify opportunities to strengthen governance routines, improve decision velocity, and reduce friction across teams.

• Champion consistent standards, scalable processes, and best practices across the Product Governance & Launch Center of Excellence.

• Support junior team development through coaching and knowledge sharing.

All About You

Required Qualifications:

• Bachelor’s degree in Business, Finance, Engineering, Technology, or a related field.

• Experience in Program Management, PMO, Product Operations, Business Transformation, Management Consulting, Strategic Execution, or a related discipline.

• Experience leading complex, cross-functional initiatives in payments, financial services, fintech, technology, consulting, or another matrixed global environment.

• Strong understanding of B2B payments, commercial cards, commercial platforms, or financial services products.

• Proven ability to operate independently, drive outcomes, and bring structure to ambiguous or evolving priorities.

• Strong executive communication skills, with the ability to synthesize complex information into clear, concise, audience-specific messaging.

• Demonstrated ability to influence stakeholders without direct authority and drive accountability across Product, Engineering, Commercialization, and regional teams.

• Strong analytical and problem-solving skills, with experience using data to identify risks, assess performance, and inform business decisions.

• Experience building and managing governance routines, executive reporting, KPIs, dashboards, scorecards, and program operating mechanisms.

• Ability to manage multiple priorities, workstreams, and stakeholder groups while maintaining execution discipline and attention to detail.

• Strong business judgment, including the ability to know when to make decisions, when to escalate, and when to drive alignment across leadership.

• Experience with Agile, Waterfall, or hybrid delivery methodologies.

• Advanced proficiency in PowerPoint, Excel, and project management tools.

Preferred Qualifications:

• Experience in B2B payments, commercial cards, virtual cards, embedded finance, accounts payable, accounts receivable, transaction banking, or treasury solutions.

• Familiarity with product commercialization, go-to-market execution, launch readiness, and product governance.

• Experience working with globally distributed teams across regions, business lines, and technical functions.

• PMP, PgMP, Agile, Scrum, or equivalent certification.

• Hands-on experience with Aha!, Jira, Smartsheet, Confluence, or similar product and program management platforms.

• Understanding of interchange, pricing constructs, network economics, or commercial payments economics.

• Consulting experience or experience working in a structured transformation, strategy, or business operations environment.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.