SALES ASSISTANT FULL-TIME CALZEDONIA - Westfield White City London, UK

ONIVERSE is a renowned fashion retail company, specializing in underwear, beachwear, and hosiery, founded in Italy in 1986. Over the past three decades, we have grown into a global network with more than 5,300 stores in 56 countries. In the UK, we proudly operate under three beloved brands: Calzedonia, Intimissimi and IUMAN/Intimissimi Uomo.

We are currently seeking an enthusiastic and reliable individual to join our company as a full-time (40 hours per week) Sales Assistant at our Calzedonia store located in Westfield White City.

Role Overview: As a strong communicator who enjoys working with the public, the Sales Assistant is responsible for delivering excellent customer service, meeting sales targets, and contributing to a positive team environment.

Key Functions and Responsibilities:

• Deliver excellent customer service to all customers

• Establish relationships with customers

• Introduce add-ons, promotions, and upcoming events to enhance the customer experience

• Assist customers in fitting rooms, providing measuring and fitting services when requested

• Prioritize customer needs while performing any task within the store

• Operate cash registers with accuracy, ensuring a professional service and clear explanation of offers and discounts

• Report any transaction discrepancies to the Store Manager

• Adhere to cash handling rules and regulations

• Maintain the cleanliness of the store in compliance with Health & Safety regulations (including hoovering and mopping).

• Ensure merchandise is displayed correctly according to company guidelines

• Stay vigilant about store security and report any suspicious behaviour to the appropriate personnel

• Assist in any area of the store as requested by the Store Manager, including stock room duties

• Perform additional duties as needed to support the smooth running of the business

Profile:

• Passion for Fashion: A deep enthusiasm for the fashion industry.

• Brand Enthusiasm: Demonstrates excitement for Calzedonia brands, products, and quality.

• Sales & Customer Service Experience: Proven experience in sales and customer service environments.

• Approachable: Comfortable and confident in engaging with a diverse range of customers.

• Adaptable & Confident Seller: Willing to take on new challenges and adapt to different selling situations.

• Professional Image: Consistently presents a polished and professional appearance.

• Interpersonal & Time Management Skills: Excellent communication and time management abilities.

What do we offer:

• Monthly Bonus: Earn a monthly bonus based on store performance.

• Monthly Travel Scheme: Available after six months of employment within the company.

• Staff Discount: Enjoy discounts on all Calzedonia UK brands and worldwide.

• Generous Uniform Allowance: Receive a uniform allowance per brand.

• 28 Days Paid Holidays

• Extensive Training: Comprehensive training on product knowledge and customer service.

• Career Progression and Personal Development: Opportunities for growth and development within the company.

• Referral Scheme: Benefit from our employee referral program.

• Birthday Off (Paid): Enjoy your birthday off with full pay as a special benefit.

Join the ONIVERSE UK family now!

Joining ONIVERSE means becoming part of a global family that prioritizes personal and professional development. We offer numerous opportunities for career advancement and believe in nurturing talent from within.

If you’re looking for a career that’s dynamic, fulfilling, and full of growth opportunities, ONIVERSE is the place for you. Join us and be a part of a company that not only values your skills but also your potential.

Apply now and don’t miss the chance to join us!