Assistant Logistics Manager

The Opportunity

The Assistant Logistics Manager plays a key role in supporting the day-to-day operational execution of our Amazon and third-party e-commerce business. Partnering closely with the Logistics Manager, this role is responsible for managing order flow, inventory movements, shipment coordination, fulfillment performance, and operational issue resolution while serving as a key liaison between Amazon, internal teams, and third-party logistics (3PL) partners. This position requires strong attention to detail, organizational skills, and systems proficiency. The ideal candidate is highly organized, process-oriented, and comfortable managing a high volume of operational tasks while ensuring inventory accuracy, timely order fulfillment, and a seamless customer experience.

What you'll get to do

E-Commerce Operations

• Manage daily operational execution for Amazon and third-party e-commerce accounts, including order flow, inventory availability, fulfillment performance, and returns

• Partner with Key Account, Sales, Customer Service, and Supply Chain teams to ensure inventory and delivery commitments are met

• Monitor operational KPIs including fill rates, inventory health, shortages, chargebacks, and delivery performance, escalating and resolving issues as needed

• Maintain accurate inventory, shipment, and order information across internal systems, Amazon platforms, and 3PL partners

• Investigate and resolve operational discrepancies related to inventory, orders, shipments, and customer fulfillment

Amazon & 3PL Coordination

• Coordinate daily operations with Amazon and 3PL partners to ensure timely and accurate receiving, inventory movements, fulfillment, and shipping activities

• Serve as a primary point of contact between PUIG, Amazon, and 3PL partners, ensuring operational requirements and service levels are met

• Track inbound and outbound shipments and proactively resolve transportation, shipping, and inventory issues to maintain uninterrupted product flow

• Ensure system updates and operational processes are completed accurately and in a timely manner

Inventory & Returns Management

• Support inventory planning and execution, including inbound tracking, transfers, cycle counts, adjustments, and reconciliations

• Perform inventory reconciliation activities and investigate discrepancies to maintain accurate inventory levels across systems

• Manage and streamline the returns process in partnership with 3PL and internal teams, ensuring timely resolution and accurate inventory updates

• Implement and maintain tracking processes for inventory and shipment visibility, supporting Amazon compliance requirements

Projects & Peak Readiness

• Coordinate operational execution for special projects, including holiday sets, gift-with-purchase programs, launches, and seasonal initiatives

• Support readiness and execution during high-volume periods, ensuring inventory, fulfillment, and transportation processes operate effectively

• Identify process improvement opportunities that enhance operational efficiency, accuracy, and scalability

Cross-Functional Collaboration

• Support the Logistics Manager through operational reporting, inventory analysis, issue resolution, and day-to-day execution activities

• Partner closely with Supply Chain, Sales, Finance, Customer Service, and external partners to ensure seamless operational performance

• Support documentation, SOP development, and process standardization to improve consistency and accuracy

We'd love to meet you if you have

• Bachelor's degree in Supply Chain, Business, Operations, or a related field (preferred)

• 3-4 years of experience in logistics, supply chain, e-commerce operations, inventory management, or order management; Amazon and/or 3P experience strongly preferred

• Strong attention to detail and organizational skills with the ability to manage a high volume of operational tasks accurately

• Advanced Excel skills (Pivot Tables, VLOOKUP/XLOOKUP) with the ability to analyze operational data and identify issues

• SAP experience strongly preferred

• Experience with Amazon Vendor Central and/or Seller Central is a major plus

• Experience with inventory management, inventory reconciliation, order management, and shipment tracking processes

• Comfortable working across multiple systems and adhering to established operational processes

• Strong problem-solving skills with the ability to proactively identify and resolve operational issues

• Proven ability to manage multiple priorities while meeting deadlines in a fast-paced environment

• Willingness and flexibility to travel to warehouse locations in New Jersey and Pennsylvania up to three days per month

We welcome Creators Of All Kinds. If you are unsure of meeting all the requirements but trust you have the transferable skills to excel in this role, complete the application and our teams will get in touch if you are selected for an interview.

Compensation Data

As required by New York State’s salary transparency law, effective November 2022, the expected base salary for this position ranges from $80,000.00 - $85,000.00. Various factors are considered when extending offers, such as relevant skillset, training, years of experience related to the current job description, education, and our organizational structure. In addition to the base salary, PUIG offers a competitive benefits package that includes health and dental insurance, life insurance, disability insurance, 401K, paid holidays, a generous paid time-off policy, hybrid work environment, and career opportunities within a dynamic team.

A few things you'll love about us

• An entrepreneurial, creative and welcoming work culture

• A range of learning and development opportunities

• An international company with plenty of opportunities to grow

• A competitive compensation & benefits package