Media Coordinator - Retail Media (Amazon)

Chamberlain Group (CG) is a global leader in intelligent access and Blackstone portfolio company. Powered by our myQ technology, we make access simple and secure for millions of homeowners, businesses, and communities worldwide. Our flagship brands, LiftMaster® and Chamberlain®, are found in 51+ million homes, and 14 million+ people rely on the myQ® app daily.

This role is part of Chamberlain Group's Central Marketing team, reporting to the Sr. Manager, Media Strategy, Operations & Governance. The Media Coordinator, Retail Media (Amazon) supports the planning, execution, and optimization of Chamberlain Group's paid retail media presence, with a primary focus on Amazon Advertising (Sponsored Products, Sponsored Brands, Sponsored Display, and DSP). This role ensures retail media campaigns are executed effectively and in alignment with the broader media strategy and governance standards set by the Sr. Manager. This is not a hands-on-keyboard role. Instead, the Media Coordinator partners closely with Chamberlain Group's external retail media agency to provide strategic direction, review campaign execution, and ensure quality and alignment with business objectives. This role suited for someone early-to-mid career in retail media/e-commerce advertising who wants to build deep platform expertise while operating within a structured, cross-functional team.

Essential Duties and Responsibilities

• Oversee the day-to-day execution of Amazon advertising campaigns by managing and reviewing the work of external agency partners responsible for campaign setup, creative trafficking, activation, measurement, and keyword/bid optimization

• Coordinate with retail media agencies to ensure timely delivery of media plans, ensuring alignment with product launches and promotional calendars

• Monitor campaign performance (unit sales, revenue, ROAS) and budget pacing, flagging issues or optimization opportunities to the Sr. Manager

• Assist in the development of retail media plans and strategy, providing platform and category insights informed by data and competitive trends

• Partner with the National/DTC Media Coordinator to ensure consistent processes, timelines, and reporting formats across national and retail media

• Maintain organized documentation of campaign timelines, budgets, and performance for reporting and governance purposes

• Support measurement and attribution efforts specific to retail media, ensuring accurate tracking and reporting of sales impact and incrementality

• Compile regular performance reports and dashboards, summarizing key retail media metrics for internal stakeholders

• Partner with the National/DTC Media Coordinator to ensure consistent processes, timelines, and reporting formats across national and retail media

• Support testing and optimization initiatives (keyword testing, creative testing, bid strategy testing) and help document learnings for the broader team

• Monitor product listing quality, content, and retail readiness in coordination with e-commerce and creative teams to maximize advertising effectiveness

• Assist with invoice reconciliation, budget tracking, and vendor management processes for retail media partners

• Stay current on Amazon Advertising platform updates, retail media trends, and competitive activity, sharing relevant insights with the team

• Support ad hoc projects and analyses as needed by the Sr. Manager or Marketing Directors

• Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams

• Protect Chamberlain Group’s reputation by keeping information confidential

• Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies

• Contribute to the team effort by accomplishing related results and participating on projects as needed

Minimum Qualifications

• Bachelor's Degree in Marketing, Communications, Advertising, or related field Experience

• 2–4 years of experience in retail media, e-commerce advertising, or media coordination (agency or client-side) Knowledge, Skills, and Abilities

• Working knowledge of the Amazon Advertising Console (Sponsored Products, Sponsored Brands, Sponsored Display and Amazon DSP) sufficient to direct and evaluate agency-managed campaigns required

• Familiarity with retail media metrics (unit sales, revenue, ROAS) and Amazon Vendor Central a plus

• Strong organizational skills with the ability to manage multiple campaigns and deadlines simultaneously

• Analytical mindset with proficiency in Excel/Google Sheets; experience with dashboards or BI tools a plus • Strong written and verbal communication skills

• Ability to work cross-functionally and collaborate effectively with agencies, e-commerce teams, and internal stakeholders

• Detail-oriented with a commitment to accuracy in reporting and campaign execution • Comfortable working in a fast-paced, deadline-driven environment

The pay range for this position is $64,000.00 - $103,375.00; base pay offered may vary depending on a number of factors including, but not limited to, the position offered, location, education, training, and/or experience. In addition to base pay, also offered is a comprehensive benefits package and 401k contribution (all benefits are subject to eligibility requirements). This position is eligible for participation in a short-term incentive plan subject to the terms of the applicable plans and policies.

Chamberlain Group wants all of its employees to succeed and encourages people of all backgrounds to apply. We’re proud to be an Equal Opportunity Employer, and you’ll be considered for this role regardless of race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We’re committed to fostering an environment where people of all lived experiences feel welcome.

Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence Recruiting@Chamberlain.com.

NOTE: Staffing agencies, headhunters, recruiters, and/or placement agencies, please do not contact our hiring managers directly.