CE Demand Planner & Inventory Specialist

Position Summary

Role and Responsibilities

Samsung Electronics America, Inc. (SEA), the U.S. Sales and Marketing subsidiary, is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions and networks systems. From our humble beginnings to our position today as a tech leader, our passion for innovation has been the common thread throughout our history. We’ve grown into one of THE most recognized global brands. We consider ourselves “relentless pioneers” that push boundaries and defy barriers. The company pushes beyond the limits of today’s technology to provide groundbreaking connected experiences across its large portfolio of products and services, including mobile devices, home appliances, home entertainment, 5G networks, and digital displays. As EPA’s ENERGY STAR® Corporate Commitment Partner, SEA is dedicated to making a positive impact on the environment through its eco-conscious products, practices, and operations.

Roles & Responsibilities

The Consumer Electronics (CE) Demand Planner and Inventory specialist is responsible for parts demand forecast of Visual Display (VD) and Digital Appliance (DA) Parts Operation, inventory management including turnover, procurement reporting under GPCA organization. He/She performs demand planning activities including demand forecasting of parts, SCM activities, inventory disposition of parts, develop effective forecast models based on industry trends, demand patterns, and implement solutions to improve demand forecast accuracy. The Demand Planning and Inventory specialist is responsible for faster parts turnover preventing aging at each parts warehouses. This includes management of alternative parts ensuring allocation of parts and FIFO is observe. Perform purchasing activities in accordance with ethical business standards and established purchasing policies and procedures. Support assigned organizations to fulfill the procurement needs and requirements of product development projects and activities. Work with cross-functional team with focus on policy and strategy implementation and control rather than development; short-term operational/tactical responsibilities. Typically, accountable for providing sufficient information for higher authority to make recommendations on budget and policies and for medium-term planning.

• Demand Planning

  • Development or enhancement of effective forecast models based on industry trends and demand patterns.
  • Demand planners and procurement staff. Supports assigned organizations to fulfill the parts procurement needs based on demand forecast and requirements of product development projects and activities
  • Enhance SOPs to adapt to change that places, processes or follows up on orders to expedite and ensure timely delivery to meet project schedules.
  • Support management with risk assessments and mitigation activities and address demand-related issues in a timely and effective manner.
  • Successfully communicate forecast and inventory estimations to management.
  • Monitor and report on important changes in sales forecasts, budgets, and business strategies.
  • Complies with purchasing policies, procedures, and internal controls to ensure the best prices and the most optimum delivery of materials, supplies, and equipment while enhancing their efficiency
  • Conduct monthly forecast maintenance and directs the resolution of complex operational and organizational problems

• Inventory Management

  • Proactive sensing and oversight of potential excess and obsolete materials on and off site, Samsung owned and Vendor owned, on and off site
  • Design and implement an inventory tracking system to optimize inventory control procedures including resources of the SAP system. This is to initiate and perform inventory control, initiate purchase requisitions and purchase orders, prepare purchasing reports, and record purchasing transactions
  • Work with cross-functional teams including warehouse, BM-Finance, GBM, and HQ factory to examine the levels of parts supply including raw material to determine shortages, backorders, and aging.
  • Measure parts turnover rate by SKUs and document daily deliveries and shipments to update inventory timely.
  • Prepare detailed reports on inventory operations, parts sales, stock levels, scrap, and inventory adjustments.
  • Perform daily analysis to predict potential inventory problems and evaluate new inventory to ensure it’s ready for shipment.
  • Order new supplies to avoid inefficiencies or excessive surplus.
  • Analyze different suppliers to obtain the best cost-effective deals.

Skills and Qualifications

Minimum Qualifications:

• BA/BS degree in supply chain management, business or other related field

• A minimum 5+ year’s applicable in supply chain and component or part sales experience or service parts (e.g. Demand Planning, Forecasting, Supply Planning, FIFO, Inventory Control Management, S&OP preferably in a hi-tech products or consumer electronics industry)

• Solid grasp and clear understanding of basic financial and inventory measures: sales, margin, weeks of supply, safety stock, sell thru, inventory turns.

• Knowledge of S&OP principles and practices.

• Strong interpersonal and facilitation skills with the ability to work both cross-functionally and cross-culturally within a fast-paced environment.

• Read write and verbal communications skills to prepare and present plans and information to product repair, vendors and purchasing management personnel

• Excellent quantitative and analytical skills, with high attention to detail and accuracy

• Experience with SAP ERP or similar business systems and/or sales order management software applications

• Advanced experience in Microsoft Excel (pivot tables, v-look-ups, formulas, macros, etc.) and other Microsoft Office products.

• Power BI experience a plus

Preferred Qualifications:

• Develop and maintain excellent working relationships with all assigned levels with the customer and within and outside the company.

• Plan, organize and prioritize multiple complex assignments and projects.

• Ability to read, interpret, and act on proper understanding of products, equipment, and operational documents based on corporate legal, sales, business applications, engineering plans, and management philosophy.

• Ability to communicate in writing, through emails and reports, or orally procurement and purchasing contract terms and conditions to an audience that may include less technically oriented and trained listeners.

• Ability to work as an individual contributor to achieve personal and team goals and complete assignments within established time frames and specifications.

• The ability to perform tasks and work assignments and complete clearly defined objectives using technical direction with applied knowledge of alternatives and the ability to make sound financial business decisions.

• Work independently and in a team environment, in order to achieve personal and team goals and complete assignments within established time frames.

• Must be analytical and process oriented. Ability to negotiate on behalf of function to come to agreement by managing communications through discussions and compromise; issues are short-term operational and medium-term tactical or limited strategic nature.

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Regular full-time employees (salaried or hourly) have access to benefits including: Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 6 months), Paid Time Off, Student Loan Program (after 6 months), Wellness Incentives, and many more. In addition, regular full-time employees (salaried or hourly) are eligible for MBO bonus compensation, based on company, division, and individual performance.

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