Senior
UK Customer Collaboration Manager
Job Description
Are You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It Possible.
You will manage the customer collaboration agenda for your market or set of customers. You improve value and service to customers and increase supply chain efficiency while offering accountability and transparency into customer performance via a single point of contact.
How you will contribute
You will:
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Drive effective cross-functional communication among stakeholders: sales, logistics operations, demand planning, product supply and external partners
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Achieve KPIs targets including customer service levels and adherence to critical paths both internally and externally
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Create a winning team that secures current and future plans by developing, coaching, delegating and leading a team that can drive the business agenda while giving them the opportunity to grow in the organization
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Focus on customer specific and wider business initiatives in efficient replenishment and availability while driving the implementation of joint value creation initiatives identified through customer collaboration
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Deliver enhanced service by driving the implementation of customer supply chain improvement initiatives and building deep relationships with the customer
What you will bring
A desire to drive your future and accelerate your career and the following experience and knowledge:
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Experience in CS&L function, ideally with knowledge of customer supply chain management and have core experience in customer facing roles
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Cross-functional experience (sales, CS&L controlling, demand planning, and logistics and warehousing knowledge)
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SAP, information systems, process design, standard operating procedures
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Experience leading and developing a team
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Able to analyze data and derive insights into action with a focus on delivering to timelines and KPIs
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Great interpersonal, teamwork and communication skills
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Able to influence, negotiate and apply commercial acumen
More about this role
Work schedule: hybrid model (3 days in the office and 2 days working from home)
Supporto alla Relocation disponibile?
Nessun supporto disponibile per la relocation
Riepilogo business unit
Apprezziamo i nostri dipendenti talentuosi e, quando possibile, ci sforziamo di aiutare i nostri collaboratori a crescere professionalmente prima di assumere nuovi dipendenti nelle posizioni aperte. Se pensi che la posizione aperta che visualizzi faccia al caso tuo, candidati!
Le nostre persone fanno la differenza per il nostro successo
Mondelēz International è un datore di lavoro che offre pari opportunità e tutti i candidati qualificati verranno presi in considerazione ai fini dell’impiego a prescindere da razza, colore della pelle, religione, sesso, orientamento o preferenza sessuale, identità di genere, origine nazionale, stato di disabilità, stato di veterano protetto oppure qualsiasi altra caratteristica protetta dalla legge.
Entusiasta di far crescere la tua carriera?
Apprezziamo i nostri dipendenti talentuosi e, quando possibile, ci sforziamo di aiutare i nostri collaboratori a crescere professionalmente prima di assumere nuovi dipendenti nelle posizioni aperte. Se pensi che la posizione aperta che visualizzi faccia al caso tuo, candidati!
SE NECESSITI DI ASSISTENZA PER COMPLETARE LA TUA CANDIDATURA O DURANTE IL PROCESSO DI COLLOQUIO, CONTATTA IL RECRUITING COORDINATOR
job type
Contratto a tempo determinato (Fixed Term)
Customer Collaboration (CLD)
Customer Service & Logistics
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