Strategic Operation Associate II

Job Title: Strategic Operations Associate II

Location: Portsmouth, NH, (On-site)

As a Strategic Operations Associate II, you will support manufacturing operations through project leadership, process improvements, and cross-functional collaboration. Working closely with Manufacturing, MSAT, Quality, Engineering, Validation, and Project Management teams, you will help drive operational readiness, solve technical challenges, and improve manufacturing processes. This role is ideal for someone who enjoys balancing technical problem-solving with project ownership while contributing to the production of life-changing therapies.

This role follows a Monday through Friday standard business hours schedule.

What you will get:

• An agile career and dynamic working culture

• An inclusive and ethical workplace

• Compensation programs that recognize performance

• Medical, dental, and vision insurance

• Opportunities to grow and develop your career

• A collaborative and team-focused environment

• The opportunity to support the delivery of life-changing therapies

What you will do:

• Lead and support projects focused on process improvements, operational readiness, and manufacturing efficiency

• Manage project timelines, deliverables, KPIs, and change control activities

• Analyze manufacturing processes and equipment to identify opportunities for improvement

• Support investigations related to manufacturing events, quality issues, and operational challenges

• Collaborate with Manufacturing, Quality, Engineering, Validation, and MSAT teams to achieve project goals

• Support technical transfers and departmental readiness activities for new campaigns and processes

• Participate in risk assessments and help drive CAPA actions to completion

• Review and support manufacturing documentation, including SOPs, work instructions, batch records, and change requests

• Support equipment implementation, commissioning activities, and small equipment procurement projects

• Train and support manufacturing teams on new processes, procedures, and operational improvements

What we are looking for:

• High school diploma  or equivalent required; Bachelor's degree in a scientific, engineering, manufacturing, or related field preferred

• 3-5 years of experience in biotechnology, pharmaceutical manufacturing, quality, engineering, or a related industry

• Experience working in a GMP-regulated manufacturing environment

• Experience leading or supporting projects and continuous improvement initiatives

• Knowledge of manufacturing processes, change controls, investigations, CAPAs, and quality systems

• Strong technical writing, organizational, and problem-solving skills

• Strong communication and stakeholder management abilities

• Proficiency with Microsoft Word, Excel, and PowerPoint

• Familiarity with SAP or similar business systems is preferred

About Lonza

At Lonza, our people are our greatest strength. With 30+ sites across five continents, our globally connected teams work together every day to manufacture the medicines of tomorrow. Our core values of Collaboration, Accountability, Excellence, Passion and Integrity reflect who we are and how we work together. Everyone’s ideas, big or small, have the potential to improve millions of lives, and that’s the kind of work we want you to be part of.

Innovation thrives when people from all backgrounds bring their unique perspectives to the table. At Lonza, we offer equal employment opportunities to all qualified applicants regardless of race, religion, color, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other characteristic protected by law. If you’re ready to help turn our customers’ breakthrough ideas into viable therapies, we look forward to welcoming you on board.

Ready to shape the future of life sciences? Apply now.