Mid-Level

Media Planning Associate

Irving, United States · On-site

Citi is evolving its current commerce offerings and branching into new avenues of growth by offering merchants access to high value cardmembers across Citi’s digital properties and partner placements. By combining Citi’s scale, trusted customer relationships, and real purchase insights, the business delivers advertising that is relevant to customers and drives measurable, incremental impact for advertisers.

The Planning Associate supports the development and execution of media plans that align advertiser objectives with Citi’s data and media capabilities. This role contributes to both strategy and execution, helping translate campaign briefs into actionable plans and ensuring campaigns are set up effectively.

This individual will work closely with Sales, Ad Operations, Product, and Analytics to help deliver campaigns that meet performance goals.

Responsibilities:

Support the development of integrated media plans, including audience strategy, budget allocation, channel mix, and timing
Use Citi’s first-party data to help define target audiences and improve campaign performance
Translate campaign objectives into clear planning recommendations with guidance from senior team members
Partner with Sales and Account teams to support pre-sale planning and client presentations
Collaborate with Ad Operations, Analytics, and Product to ensure campaigns are feasible and executed correctly
Monitor campaign performance and recommend optimizations to improve key metrics (e.g., ROAS, conversion, engagement)
Help communicate planning approach, performance expectations, and optimization ideas in internal and client discussions
Contribute to developing and improving planning processes, tools, and templates
Support test-and-learn initiatives and pilot campaigns to validate capabilities
Assist in planning for both active campaigns and new business opportunities
Media plans aligned to advertiser goals and Citi Commerce capabilities
Audience targeting recommendations using first-party data
Budget allocation and channel mix inputs
Performance insights to inform optimization decisions
Contributions to planning tools, frameworks, and documentation
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

4–7 years of experience in media planning, advertising, or commerce media
Experience supporting campaign execution from brief through launch
Understanding of digital media planning across channels
Familiarity with concepts such as audience targeting, programmatic, and campaign measurement
Ability to work with data and translate insights into actionable recommendations
Strong analytical and problem-solving skills
Ability to manage multiple priorities in a fast-paced environment
Strong collaboration and communication skills
Comfort working cross-functionally across teams

Education:

Bachelors/University degree or equivalent experience (preferred Bachelor’s degree in Marketing, Business, or a related field)

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Job Family Group: Marketing

Job Family: Advertising, Branding and Media

Time Type: Full time

Primary Location: Irving Texas United States

Primary Location Full Time Salary Range: $87,360.00 - $131,040.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Most Relevant Skills Please see the requirements listed above.

Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.

Anticipated Posting Close Date: Aug 12, 2026

Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

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