Responsibilities

As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests.

This internship will be project based. Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to TikTok and its affiliates' jobs globally. Applications will be reviewed on a rolling basis. We encourage you to apply as early as possible.

Responsibilities

• Policy Go-to-Market (GTM) Execution: Assist in the planning, coordination, and rollout of new business policies and product features. Ensure smooth communication, training, and implementation across relevant internal stakeholders and external clients.

• Performance Tracking & Dashboard Creation: Design, build, and maintain dynamic performance dashboards. Track key operational metrics, analyze data trends, and provide actionable insights to support leadership in data-driven decision-making.

• Reward & Incentive Management: Support the end-to-end setup, configuration, and administration of client/merchant reward programs. Ensure accurate tracking, compliance, and timely execution of incentive payouts.

• Cross-functional Issue Resolution: Partner closely with Account Managers (AMs) and cross-functional teams to investigate, troubleshoot, and resolve complex client operational issues, ultimately enhancing client satisfaction and process efficiency.

Qualifications

Minimum Qualifications

• Currently pursuing an Undergraduate or Master's degree in Business, E-commerce, or a related discipline.

• Strong analytical, organizational, and communication skills, with experience in excel data (pivot, formula)

• A proven ability to multi-task, manage multiple projects effectively, and work well to deliver high-quality work within tight deadlines.

• Experience working with large amounts of data and handling operational tasks with great attention to detail.

• Able to commit to working for 12 weeks for the rest of the year (5 days a week). Able to work at least 20 hours a week

• Chinese proficiency is required to effectively collaborate and communicate with Chinese-speaking clients.

Preferred Qualifications:

• Proven client-facing experience.

• Familiarity with e-commerce markets and industry trends.

• Demonstrated experience in leading operational initiatives and delivering measurable results.

• A fast learner with a good sense of judgment and original thinking. Ability to thrive in ambiguity, adjust quickly to change, and work independently as well as collaboratively with diverse groups.

By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy #LI-LQ2

Job Information

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.