Representative Dryers Lab Technician:

Requisition ID: 72656

About Whirlpool Corporation

Whirlpool Corporation (NYSE: WHR) is a leading home appliance company, in constant pursuit of improving life at home. As the only major U.S.-based manufacturer of kitchen and laundry appliances, the company is driving meaningful innovation to meet the evolving needs of consumers through its iconic brand portfolio, including Whirlpool, KitchenAid, JennAir, Maytag, Amana, Brastemp, Consul, and InSinkErator. In 2025, the company reported approximately $16 billion in annual net sales - close to 90% of which were in the Americas - 41,000 employees, and 35 manufacturing and technology research centers. Additional information about the company can be found at WhirlpoolCorp.com.

The team you will be a part of

The Technician (Goalshare) team provides in-home service on full line of Whirlpool’s products ensuring the highest level of customer satisfaction and brand loyalty while providing instruction to customers on proper use and care of product.

This role in summary

As a Lab Technician, the individual is expected to learn, perform testing activities with supervision in the Performance Dryer laboratory in Monterrey, handling day-to-day operations, data analysis, report preparation, along with other objectives of the Lab Operation. The Lab Technician will report directly to the Lab Supervisor.

Your responsibilities will include

Experience:

• Ability in using Lab equipment.

• Computer skills (MS Office (ppt., word, excel, etc) and/or G Suite Tools)

• English knowledge is desirable.

• Understanding of 5s principles and methodologies.

• A Technical or High School Diploma is the minimum requirement.

• Basic Knowledge of ISO 17025 is desirable

• Customer Service

Accountabilities:

• Carry out tests according to the Laboratory procedures and proper methodologies with supervision.

• Record and prepare data and generate lab reports.

• Work together with the Lab Supervisor and Lab Team to generate lean efficiency ideas.

• Collaborate with the Lab Supervisor to move from idea generation to idea implementation.

• Application of the 5S and Safety principles .

• Maintenance of lab equipment and consumables.

• Handles multiple projects concurrently.

Personal Characteristics:

• Capability to work in a global engineering team environment, with customers located in local and other countries.

• Flexibility in adapting to quickly changing business task/project priorities.

• Business communication (written/verbal).

• Problem-solving skills

Values & Behaviours

• Straight Talk: Give constructive feedback. Positive attitude and general discipline in all daily activities and interactions.

• Lead with Impact: Fulfill work hours, no unjustified absences, and Request scheduled vacations

• Bias for action: Keep your activities and responsibilities up to date.

• Accountability: Be accountable for personal and team results. Mostly independent, may provide informal coaching to others.

Connect with us and learn more about Whirlpool Corporation

See what it's like to work at Whirlpool by visiting Whirlpool Careers. Additional information about the company can be found on Facebook, Twitter, LinkedIn, Instagram and YouTube.

Whirlpool Corporation is committed to equal employment opportunity and prohibits any discrimination on the basis of race or ethnicity, religion, sex, pregnancy, gender expression or identity, sexual orientation, age, physical or mental disability, veteran status, or any other category protected by applicable law.