Sr Services Executive

Your work days are brighter here.

We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too.

About the Team

The Services Executive team includes a diverse range of skills and experience from across professional services, strategic consulting, and sales fields. The team plays a critical role in connecting Workday’s services and sales organizations; ensuring that we are supporting subscription sales by differentiating Workday’s services approach—specifically our ability to drive innovation through AI and Extensibility. We ensure our customers are set up to be successful in their deployment projects and meet their broader business transformation objectives.

Our aim is to be trusted advisors to our prospects and customers, working to Workday’s core values of Customer Service and Integrity. Successful candidates will be passionate about working as part of an account team supporting sales cycles; engaging with customers to develop transformation strategies that utilize the full power of the Workday platform; and handling detailed and sophisticated information to prepare estimates, proposals, and contracts.

About the Role

Workday is the leader in enterprise-class, software-as-a-service (SaaS) Human Capital Management and Financial Management solutions. As a Senior Services Executive, you will pivot from traditional implementation planning to strategic advisory. You will be responsible for the planning, management, and execution of Professional Services business development activities, but with a specific focus on the "Art of the Possible."

You will use your experience in consulting and change management to help customers visualise a transformation powered by Workday Sana, Workday Extend, and Prism Analytics. You will not just be selling a deployment; you will be positioning a platform for agility. You will work closely with our ecosystem of Global Systems Integrators (SIs) to align on methodology and ensure our customers adopt a modern, data-driven approach to their business challenges.

What you’ll do:

• Drive Strategic Value: Effectively position the value of Workday’s deployment methodology, moving the conversation beyond technical setup to business transformation, AI-driven efficiency, and data insights (Prism).

• Evangelise Innovation: Act as the subject matter expert on how Workday Extend and Workday Sana can solve unique business problems, distinguishing our platform from legacy competitors.

• Consultative Discovery: Conduct services discovery sessions focused on business outcomes, change readiness, and strategic goals rather than just functional requirements.

• Partner Alignment: Cultivate deep, mutually beneficial relationships with Big SI partners, ensuring alignment on deployment strategy and commercial models.

• Commercial Execution: Lead, negotiate, and close Professional Services Agreements, Statements of Work, and other contractual documentation with a focus on value-based outcomes.

• Forecasting: Maintain accurate and timely prospect, pipeline, and service forecast data.

• Relationship Building: Use your presentation and influencing abilities to solve complex problems and foster long-term relationships built on a foundation of empathy, mutual trust, and strategic vision.

About You

Basic Qualifications

• 5+ years of experience in Professional Services Sales or Strategic Consulting/Advisory roles within the Enterprise Software or Digital Transformation space.

• 5+ years of experience working for, or closely partnering with, Global Systems Integrators (Big SIs) (e.g., Deloitte, Accenture, PwC, KPMG), with a deep understanding of their delivery models and commercial structures.

• Proven experience in Change Management: Ability to discuss the people and process side of digital transformation, not just the technology.

• Fluency in Italian and English.

Other Qualifications

• Platform proficiency: Ability to understand and explain the business benefits of Artificial Intelligence (AI), Machine Learning, and PaaS (Platform-as-a-Service) without needing to be a technical developer.

• Track record in complex sales: Proven success in running sophisticated services sales cycles from start to finish with successful revenue and profitability attainment.

• Strategic mindset: Experience shifting conversations from "features and functions" to "business value and ROI."

• Solid understanding of the Human Capital Management or Financials Enterprise Application space (competitors, trends, and strategic direction).

• Outstanding soft skills: Phenomenal presentation skills with the ability to command a room of C-level executives.

• Commercial acumen: Strong attention to detail and experience with commercial processes, including RFP responses, scope description, and contract documentation.

• Ability to travel up to 35%.

• Milan based only

Workday Pay Transparency Statement (For EU Locations Only)

Listed below is the base salary range applicable to this position. Workday pay ranges (and the precise pay offered to the successful candidate) are based on a number of objective criteria such as relevant experience and skills, and educational qualifications, level of responsibility, demands of the role, work location and business need. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants awarded by Workday Inc. For more information regarding Workday’s comprehensive benefits, please click here.

Primary Location Base Pay Range: €79,000 EUR - €118,600 EUR Italy

Our Approach to Flexible Work

With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.

Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.

At Workday, we are committed to providing an accessible and inclusive hiring experience where all candidates can fully demonstrate their skills. If you require assistance or an accommodation at any point, please email accommodations@workday.com.

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