IT Business Analyst - Cards@ING Hubs Romania

Discover ING Hubs Romania

ING Hubs Romania offers 130 services in software development, data management, non-financial risk & compliance, audit, and retail operations to 24 ING units worldwide, with the help of over 2000 high-performing engineers, risk, and operations professionals.

We started out in 2015 as ING’s software development hub, then steadily expanded our range to include more services and competencies. Now we provide borderless services with bank-wide capabilities and operate from two locations: Bucharest and Cluj-Napoca.

Our tech capabilities remain the core of our business, with more than 1800 colleagues active in Data and Analytics Tech, Tech Foundation and Channels, Retail Core Banking and Architecture, and Global Products and Technology Services. We enjoy a flexible way of working and a highly collaborative environment, where fair and constructive feedback is encouraged.

For us, impact isn't a perk. It's the driver of our work. We are guided and rewarded by a shared desire to make the world a better place, one innovative solution at a time. Our colleagues make it their job to do impactful things and they love doing it in good company. Do you?

Here’s a sneak peak of what our colleagues say about working within ING Hubs Romania:

• At ING, we're building the solutions of tomorrow, today | 80% of our colleagues in Romania agree

The Mission

The core banking domain is at the heart of banking, it contains the back-office fulfilment engine which performs the account management function for the core products of the customer (such as savings, current account, deposits, payments and investment products). The Core Banking domain is responsible for the development, maintenance and support of several countries in Europe and Asia, such as Italy, France, Spain, Romania, Germany and Philippines delivered as a set of global services.

As an IT Business Analyst within the core banking domain, you will be responsible of understanding business requirements, finding implementation options together with a Developer and present the solution to the business.

You also need to understand business requirements from different banking areas and can collaborate with other senior engineers, architects and feature engineers and are able to influence and steer design decisions within the application. You are the IT Business Analyst we are looking for if you have a strong technical background, having experience in designing technical solutions, implementing automated tests and being comfortable with reading and understanding code.

The ideal candidate has 5 - 10 years of experience in banking industry, plus the technical skills and studies that will help him/her perform in this role.

Your Day-to-Day

• Interpret and clarify requirements and refine the product backlog;

• Design multiple technical solutions and validate the best one with the developer and Product Owner;

• Write software development technical specifications and user stories and help estimate their complexity;

• Analyze processes and work with business owners and end users to ensure the system correctly models their latest process;

• Understand and translate complex business needs / requirements into functional specifications;

• Handle a request end-to-end: ability to lead requirements, business process definition and design sessions with decision makers (product owner and/or his representatives), system owners and end users, under minimal supervision and guidance;

• Ensure the quality of the software and consider non-functional requirements (security, performance, availability or scalability);

• Manage quality assurance processes to ensure submitted development work meets requirements;

• Build, optimize and automate processes - analyse dependencies, predict consequences and identify areas for improvement;

• Deliver training, documentation and technical support for the developed products/solutions. Acts as a mentor for less experienced colleagues;

• Participate in daily agile ceremonies with in-house and external developers to help ensure that work in progress will meet requirement goals;

• Collaborate with developers to adapt solutions to the existing environment;

• Create automated functional tests for user stories and SMOKE. Build and execute (automated) functional and integration tests and (automated) user acceptance and production tests.

What you bring to the team

Experience:

• Ideally min 5 years experience in Banking - on cards issuing (meaning that the candidates have experience in cards at a bank's side)

Tech stack / knowledge:

• Experience with Worldline or some other card processor

• Experience working with API (CABI or AMS API)

• Good to have - knowledge of payments (SEPA, SWIFT) - knowledge of standard financial messaging protocols (ISO20022, SWIFT MT/MX)

• Experience in using automation frameworks is considered a plus;

• Experienced in provider management and if you are acquainted with ensuring governance and regulatory requirements;

• Understand and work according to ITIL processes;

• Got in touch with microservice architecture and understand the concept of self-contained systems;

• Have worked with relational databases, ideally Oracle and if you can use SQL;

• Worked in agile and non-agile projects.

Education: Successfully completed studies in (business) informatics, business administration or an equivalent qualification.

Foreign languages: English, German is a plus.

If you want to deep dive into the processing of personal data conducted by ING Hubs Romania during the recruitment process and your rights related to it, read the privacy notices on our website (make sure to scroll until you reach the Data Protection section/ Candidates tab).