Sales Assistant-Cambridge Massachusetts Ave

Why join us?

At Design Within Reach, home comes first. We believe in creating and sourcing pieces that move with you and are meant to be enjoyed over a lifetime – from home to home, generation to generation. For us, that means exceptionally crafted, built-to-last, and beautifully designed furnishings.

Our purpose is design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of Design Within Reach means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows Design Within Reach to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

Are you passionate about design and looking to break into the interior design or retail industry? Come join our team at Design Within Reach, as a Sales Assistant — a great entry point to learn, grow, and build your career.

What We Offer:

• Competitive hourly pay and quarterly bonus potential

• Comprehensive benefits: medical, dental, and vision insurance

• Paid vacation, holidays, and parental leave

• Commuter benefits (up to $150/month)

• 401(k) with 4% company match

• Employee discounts and more!

Store Hours: Open daily, Sunday through Saturday (weekend and holiday availability required)

About the Role: As a Sales Assistant, you’ll support the team and clients by helping with day-to-day operations in the store. You’ll gain hands-on experience in sales support, customer service, inventory, and visual merchandising. This is a support role, ideal for someone early in their career who’s eager to learn and grow in a creative, design-focused environment. You’ll report to the Assistant Manager and work closely with our sales and visual teams.

What You’ll Do:

• Support the team with order processing, delivery coordination, and client follow-up

• Help maintain the store’s visual presentation and product displays

• Assist with inventory of marketing materials, swatches, and office supplies

• Learn about our products and design principles through training and team meetings

• Communicate with clients via phone and email to provide helpful, friendly service

What We’re Looking For:

• Interest in design, retail, or customer service

• Previous retail or customer-facing experience is a plus, but not required

• Comfortable using Mac OS, Microsoft Office, Gmail, and navigating websites

• Willingness to learn systems like salesforce and design software (we’ll train you!)

• Able to lift up to 20 lbs and move items as needed

Who We Hire?

Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. Design Within Reach is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities.

This organization participates in E-Verify Employment Eligibility Verification. In general, MillerKnoll positions are closed within 45 days and are open for applications for a minimum of 5 days. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings.

MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at careers_help@millerknoll.com.