Senior, Expert

Director, Client Business Partner

NielsenIQ

Tokyo, Japan · On-site

Company Description

We Show The World What People Want.

Join NIQ and help us shape tomorrow. In 2023, Nielsen IQ and GfK merged, bringing together two industry leaders in FMCG, Tech, etc with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights - delivered with advanced analytics through state-of-the-art platforms – NIQ drives clients’ business growth.

As an NIQ company, we are the world's leading consumer intelligence firm, delivering the Full View™ on consumer behavior. We work to enable manufacturers and retailers better understand what consumers really want.

We are always looking for open-minded people who will grow with us, push boundaries, and pioneer disruptive methods in market research, data science, technology, and AI. If you share this passion to drive things forward and the integrity to insist on doing things the right way, we'll equip you to take your future into your own hands and play a leading role in our story.

Job Description

Reporting into the Head of Commercial/COO Japan, the Client Business Partner (CBP) is responsible for all commercial activities related to their designated globalized/globalizing Strategic Japanese Accounts and accountable for meeting the global revenue target set by NIQ. The CBP closely collaborates with the regional and local Sales teams as well as Client Solution Teams to achieve these financial objectives for their Accounts.

Consistently meet global sales targets on both a monthly and quarterly basis, managing all regional and local accounts under the same Japanese account headquarters.
Ensure pipeline adequacy to meet sales targets at all times, managing the overall account pipeline effectively.
Understand clients' business strategies to identify and develop revenue growth opportunities at global, regional, and local levels, by proactively providing consultative sales across all NIQ/GfK solutions such as market data, surveys, analytics, etc to meet client needs and support their business growth globally.
Foster and maintain strong relationships with C-suite level and key decision makers to enhance sales opportunities.
Lead Local/Regional account managers to ensure overall progress on global, regional and local level client engagement by supporting expanding client connections at regional and local levels, regular communication and close collaboration. Ensure regional and local teams comprehend and implement the account plan.
Oversee client service and management, building strong relationships with key client stakeholders, and client satisfaction for sustainable revenue.

Qualifications

Minimum of 10 years’ experience in (1) marketing, research, sales, or sales planning of multi-national B2C manufacturers in FMCG industry or consumer electronics/home appliance industry; or (2) sales in consulting firms or advertising agencies with FMCG, consumer electronics, or home appliance manufacturers as clients; with sufficient experience of using market sales data (POS data), quantitative/qualitative surveys, and/or analytics. Experience of external customer engagement, deal closure, and revenue management vs. monthly or quarterly targets.
Able to deeply understand business strategy/challenges of B2C FMCG/consumer electronics/home appliance manufacturers and propose NIQ’s market data/surveys/analytics to help them grow their business.
Excellent sales/negotiation skills and a hunger to develop new business. Ability to negotiate high value contracts at a senior level. Strong focus to close deals, strong result-orientation.
Able to communicate effectively with all levels within internal and external organizations. Ability to make strong engagement with clients’ key stakeholders and C-Suite to drive continuous revenue. Good interpersonal and relationship building skills (internal, external, and cross-cultural).
Business/fluent in both Japanese and English enough to closely work with global/regional/local organizations of clients and within NIQ.
A bachelor's degree.

Preferred Skills/Traits

Experience of B2B sales role, managing client engagement, lead generation, deal closure, and revenue target, especially in intangible product/service industry, is a big plus.
Problem solving skills.
Good verbal and presentation skills
Work experience in global business environment

Additional Information

About NielsenIQ:

NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide fast-moving consumer packaged goods and technical consumer appliance manufacturers and retailers with accurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow. Our approach marries proprietary NielsenIQ data with other data sources to help clients around the world understand what’s happening now, what’s happening next, and how to best act on this knowledge. We like to be in the middle of the action. That’s why you can find us at work in over 90 countries, covering more than 90% of the world’s population. For more information, visit www.niq.com.

NielsenIQ is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.

Our Benefits

Flexible working environment
Volunteer time off
LinkedIn Learning
Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion

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