Client Executive

Join Aon and build a career where your potential matters. This opportunity is ideal for someone looking to establish themselves in the insurance industry, whether you are coming from a customer service, administration, banking, hospitality, retail, or professional services background. You will join a supportive and high-performing team where you will receive hands-on training, mentorship, and sponsorship to obtain your Tier 1 Insurance qualification. This role is an excellent training ground for a long-term career in client management, broking, and risk advisory.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. This is a hybrid role with the flexibility to work both virtually and from our Sydney office.

What the day will look like

• Support a portfolio of commercial clients by providing outstanding customer service

• Assist with policy renewals, endorsements, quotations, and insurance documentation

• Partner with Brokers and Client Managers to deliver tailored client solutions

• Liaise with insurers and internal stakeholders to achieve positive client outcomes

• Respond to client enquiries and help resolve insurance-related matters

• Prepare reports, presentations, and client correspondence

• Maintain accurate client records and support compliance requirements

• Develop a strong understanding of insurance products, markets, and client industries

• Build trusted relationships with clients and internal colleagues

• Actively participate in training and professional development opportunities

How this opportunity is different

This is more than just a Client Executive role. It is an opportunity to learn from some of the industry's most experienced professionals while developing the technical and relationship management skills needed for a successful career in insurance. We will invest in your development from day one, including funding your Tier 1 qualification, providing structured onboarding, and supporting your long-term career goals within Aon. At Aon, you will be encouraged to bring your authentic self to work, contribute new ideas, and grow alongside talented colleagues who genuinely want to see you succeed.

Skills and experience that will lead to success

• A passion for delivering excellent customer service and building strong relationships

• Strong communication and interpersonal skills

• Excellent organisational skills with high attention to detail

• A willingness to learn and develop new technical skills

• Ability to manage multiple priorities in a fast-paced environment

• Strong problem-solving skills and a proactive approach

• Experience in administration, customer service, financial services, hospitality, retail, or a similar client-focused environment is advantageous

• No insurance experience required, just a positive attitude and eagerness to learn

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Our agile and inclusive environment allows you to manage your wellbeing and work-life balance while building a rewarding career. Our continuous learning culture inspires and equips you to learn, share, and grow, helping you achieve your fullest potential. From professional qualifications to ongoing development opportunities, we are committed to investing in your future. Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. We are proud to be an equal opportunity employer.

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