Senior
SAP Commerce Business Analyst
Company Description
Bosch Global Software Technologies Private Limited is a 100% owned subsidiary of Robert Bosch GmbH, one of the world's leading global supplier of technology and services, offering end-to-end Engineering, IT and Business Solutions. With over 27,000+ associates, it’s the largest software development center of Bosch, outside Germany, indicating that it is the Technology Powerhouse of Bosch in India with a global footprint and presence in the US, Europe and the Asia Pacific region.
Job Description
Key Responsibilities:
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Gather, analyze, and document business requirements for SAP Commerce (Hybris) solutions.
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Act as a liaison between business users and technical teams to translate requirements into functional specifications.
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Define and document workflows, use cases, user stories, and business process diagrams.
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Work closely with developers, testers, and project managers to ensure successful implementation.
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Support UAT (User Acceptance Testing) by defining test scenarios and assisting business users.
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Identify gaps between business needs and SAP Commerce capabilities and propose suitable solutions.
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Assist in data migration, integration, and configuration activities.
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Perform configuration and Data Management Activities in SAP Commerce Back Office.
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Provide training and support to business users on SAP Commerce functionalities.
Required Skills & Qualifications:
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Experience: 5+ years as a Business Analyst in SAP Commerce (Hybris)
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Strong understanding of B2B/B2C eCommerce processes and customer journeys.
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Knowledge of SAP Commerce modules (Product Content Management, Order Management, Customer Service, etc.).
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Experience with Agile/Scrum methodologies and writing user stories.
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Hands-on experience with JIRA, Confluence, and other project management tools.
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Strong communication and stakeholder management skills.
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Ability to troubleshoot and provide solutions for business process issues.
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Experience in SAP ERP or S/4HANA integrations with SAP Commerce.
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Experience working with cloud-based deployments (e.g., SAP Commerce Cloud).
Qualifications
B.E./B.Tech
Preferred Qualifications:
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SAP Commerce (Hybris) certification is a plus.
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MBA in Sales & Marketing
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